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HotelReviews of Best Western Imperio
Guest Reviews & Rating for Best Western Imperio
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.7/5
123 Ratings
64 Reviews
5
47
4
29
3
18
2
19
1
10
What our guests say?
- good staff (19)
- decent room (11)
- excellent food (8)
- good quality (6)
- nice property (3)
- bad experience (3)
Dinesh Gaur (Stayed 27 Jun, 2025)
solo Traveller | 76 Reviews Written
5/5
DR
Deep Raina (Stayed 15 Jun, 2023)
solo Traveller | 1 Reviews Written
1/5
Stay at Best western was a bad experience, after stay it seems rates are overcharged
No bath towels, dental kit,no slippers and even service numbers not displayed anywhere to call anyone for much needed services.
Lizard in the bathroom was cherry on a cake.
Kindly refund my amount for such an experience
Not happy at all and will not recommend anyone
Location of the Hotel, no transport connectivity.
DV
dushyant vaidya (Stayed 10 Jan, 2023)
solo Traveller | 1 Reviews Written
3/5
not much to say but dont book with high expectations. had many issues like wifi not working so better stay on 1st floor only, no bell in room, poor food menu, no bar and no gym all though they have mentioned it. can get better hotels in hisar at same price. atleast i am giving 3 star only because staff was able to resolve issues to some extent
not recommended
SA
sameer arora (Stayed 20 Aug, 2022)
family Traveller | 1 Reviews Written
4/5
overall experience was good.. The room was really spacious.. Staff was cooperative... Two things I would like to share
1) I was expecting bit big size of bed.
2) Put some more variety in breakfast buffet.
Front Office Executive | Sandeep Kumar Replied in 1 month
ear Valued Guest, Greetings from Best Western Imperio, Hisar!!! Thank you for sharing your valuable feedback on this ...more
VU
Vikas uppal (Stayed 2 Dec, 2021)
solo Traveller | 1 Reviews Written
4/5
peaceful stay. Limited food menu.Clean environment.Costly for the price offered,poor WiFi connectivity.
peaceful stay
VS
venkatesh shukla (Stayed 9 Apr, 2021)
group Traveller | 25 Reviews Written
4/5
Good hotel, Nice room, Rude staff, Broken washrooms, amazing food but rude restaurant staff. No buffet breakfast and the order takes time to get served.
Manager | Sunil Kumar Replied in 1 day
Dear Sir, thanks for your valuable feedback and concern towards the service and staff behavior. however we are committed ...more
SN
satish nangalia (Stayed 18 Jan, 2020)
family Traveller | 1 Reviews Written
2/5
Room was very cold ...they even dont provide blower in the room ...whereas room interior is good ....not recommended for stay ...only for marraige party or any other parties
Utsav Siag (Stayed 28 Dec, 2019)
group Traveller | 40 Reviews Written
5/5
The staff goes an extra mile to make you happy. Mr. Sandeep always has 'yes' on his face for services. They leave no stone unturned for customer delight. I'll always stay in this hotel only whenever in Hisar.
AS
Abhishek Sharma (Stayed 3 Dec, 2019)
group Traveller | 2 Reviews Written
4/5
property is nice but not well serviced, at least at par of the other best western
Vivek Malhotra (Stayed 23 Oct, 2019)
solo Traveller | 16 Reviews Written
2/5
Food is not good and service is not at all good.. lot of improvement require for best western group hotel chain in this property.
