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Guest Reviews & Rating for Hotel Bonsai
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.4/5
19 Ratings
4 Reviews
5
4
4
7
3
4
2
1
1
3
PS
Prithubhan Srivastava (Stayed 8 Oct, 2024)
solo Traveller | 1 Reviews Written
2/5
The experience is horrible. The room is small with no chairs, there is no split or centralised AC, the restaurant is not open till 11am and they give only poha for breakfast. Even first water bottle is chargeable. The housekeeping took away my towel along with hotel towels and the images shown by property are very different from reality.
No hand wash or body wash in the bathroom, fan is not working and no chair or table in room. They will give you 5 rs soap instead. Not a very premium experience for business travellers.
RL
Richa Lohiya (Stayed 25 Sep, 2024)
women Traveller
1/5
Unprofessional staff behaviour. The sikh manager who sits there is an uncultured guy, doesn't know how to behave with customer.
Would send his staff to bang your doors half an hour before checkout. Would accept your breakfast orders and then misbehave if you ask to cancel even though the order got delayed by 45 mins.
DP
diwakar pandey (Stayed 10 Apr, 2023)
solo Traveller | 39 Reviews Written
4/5
good hotel as per price. but they won't serve the breakfast at 10am, they ask to take it after 11.30 so don't book the BF in advance.
re
Manager | Team Hotel Bonsai Replied in 7 days
Dear Mr diwakar pandey, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you bet ...more
SK
Suman Kumar (Stayed 10 Apr, 2023)
group Traveller | 39 Reviews Written
3/5
Average hotel and average stay as per the price. They don't give early check-in even at 10AM they charge 500 extra.
Restaurant is good at hotel prices are also cheap and good thing is that the restaurant is pure veg
Manager | Team Hotel Bonsai Replied in 7 days
Dear Ms Suman Kumar , Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that ...more
