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Guest Reviews & Rating for Capital O Swan Paradise

goRating

2.1/5

242 Ratings

101 Reviews
5
83
4
43
3
40
2
26
1
50

What our guests say?

  • nice room (14)
  • operative staff (11)
  • good stay (9)
  • nice location (6)
  • good place (6)
  • unclean bathroom (4)
SC
(Stayed 25 Jun, 2024)

group Traveller

1/5
It was a horrible experience firstly they charged me 1000 extra , after that i have toh change 2 room , the first ones key was not available, second ones AC not working and third ones fan , the room and hotel premise was very dirty infact the bedsheet z quilt and pillow cover were not washed , bathroom were not cleaned, and staff is highly unprofessional and rude.
(Stayed 7 Feb, 2024)

group Traveller | 1 Reviews Written

1/5
not appropriate, if you are looking for a good hotel. cleaning is big issue. no electricity boards are functional. tv is sometimes working sometimes not any other facility. bed are dirty and heavily used bedsheets no laundry. not recommended
PR
(Stayed 13 Aug, 2023)

group Traveller

1/5
Unclean rude staff
MR
(Stayed 12 Aug, 2023)

group Traveller

1/5
Hotel denied us check-in. They asked for extra payment of INR 1000. My mother was a patient, still they denied us entry (No humanity). We were left stranded. We went to check the rooms if we had to pay 1000 extra, but AC was not working, there was no water in tap. In one of the rooms, chicken lying over here do not book this hotel.
(Stayed 18 Jul, 2023)

group Traveller

1/5
I booked my two nights holiday at this hotel full payment. then after I go for check in hotel manager damand extra money if I don't pay then they dennined my booking. and not gave me bill for extra amount. I suggest not a good hotel for family
AK
(Stayed 21 Jun, 2023)

solo Traveller | 1 Reviews Written

1/5
after booking and payment, when I entered in hotel then receptionist taken 250 rs in cash and not given any receipt .
VP
(Stayed 12 Feb, 2023)

group Traveller | 1 Reviews Written

1/5
pathetic place and pathetic stay....it's a lodge basically ans smells
TK
(Stayed 2 Oct, 2022)

group Traveller | 1 Reviews Written

1/5
They charged extra, said we can't give you the room at that tariff. Talk to goibibo.

Manager | Oyo Replied in 1 month

Hi, Tanvish Kalra! We are extremely apologetic to know that your experience with us has not been a pleasant one and we w ...more

AD
(Stayed 28 Sep, 2022)

group Traveller | 1 Reviews Written

3/5
hotel location is good some repairing work needs.door lock paint bedsheet cleaning required time to time.

Manager | Oyo Replied in 1 month

Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectatio ...more

NP
(Stayed 11 Sep, 2022)

group Traveller | 1 Reviews Written

1/5
apki booking le kar apko unke dusre hotel me bhej dege waha kuch bhi ni hai na ac na pani na towel na hi sabun or inka staff to or bhi kharab unko kuch bolo to ap oyo ko complain karo yahi bolte hai hum kuch nahi kar sakte 2-3 ghate laga dege room dene me

Manager | Oyo Replied in 1 month

Hi, we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our ...more

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