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Guest Reviews & Rating for Carmelia Haven

goRating

4.1/5

109 Ratings

67 Reviews
5
50
4
35
3
12
2
4
1
8

What our guests say?

  • fast service (22)
  • awesome place (21)
  • good location (11)
  • deluxe room (11)
  • awesome food (10)
  • awesome stay (10)
  • + 4 more
DG
(Stayed 20 Dec, 2022)

family Traveller

4/5
A Good Property. It's very expensive though. Very cordial staff. Good good. I had booked a Jacuzzi villa. They don't have a heated Jacuzzi which is placed outdoors and that too in this chilling climate it was 17degree on the day. which is a drawback and I got to know that only after reaching there. Had booked assuming it was heated. The stay was good except that. So if anyone is planning to Jacuzzi then pls chk and book.
AM
(Stayed 6 Feb, 2020)

group Traveller | 5 Reviews Written

5/5
superb place to be at. the food was tremendous and so was the ambience

Manager Replied in 21 days

Dear Guest, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you ...more

VI
(Stayed 26 Jan, 2020)

group Traveller

5/5
It was a wonderful visit..Enjoyed the chill climate.Service was very good.

Manager | Thetownhouse Replied in 1 month

Dear Guest, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you ...more

AB
(Stayed 15 Jan, 2020)

group Traveller | 2 Reviews Written

4/5

Manager Replied in 5 days

Dear Sir, Such a pleasure to read good reviews. Makes us feel so happy to hear that our guests have gone back happy en ...more

PK
(Stayed 11 Jan, 2020)

family Traveller

3/5
Carmelia was planned as part of our yearly family vacation and we stayed there for 3 days before Christmas. The place is huge, rooms are neat, and people are welcoming. We expected a perfect getaway, the reason why we chose an expensive option like Carmelia and we were disappointed. Breakfast had limited menu with no live counter for dosas or omelettes and things got over way before the given time. When asked, they said the items got over. Snacks counter open in the evening and snacks got over w ...more

Manager | Carmelia Replied in 3 days

Dear Sir, Greetings....! We would like to thank you for your valuable feedback about our hotel. We apologize for the inc ...more

JM
(Stayed 9 Jan, 2020)

group Traveller | 8 Reviews Written

4/5
superb experience, very helpful staff. complimentary breakfast was good. Resort is surrounded by a large estate of spices, orange , tea etc, walking there itself is relaxing. price is slightly high.

Manager | Thetownhouse Replied in 14 hours

Dear Sir, Such a pleasure to read good reviews. Makes us feel so happy to hear that our guests have gone back happy en ...more

VK
(Stayed 10 Jul, 2019)

group Traveller

4/5
awesome room in a beautiful location with good food and service

Manager | Carmelia Haven Resort Replied in 7 days

Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for ...more

VJ
(Stayed 24 Jun, 2019)

group Traveller | 4 Reviews Written

3/5
Great location. The resort and premises are awesome and well maintained, however sad to say the rooms are not so much. Even though the rooms are spacious, the room cleaning and maintenance need to improve. There was a cleaning solution smell throughout the stay and we also faced electrical blackout during our stay and switches in room were also not proper. I can say about deluxe room only. I would also say food is bit expensive compared to similar rated hotels.

Manager | Carmelia Resort Replied in 11 days

Dear Sir, Thanks so much from our entire team for your most generous feedback. We understand that you have voiced maint ...more

AN
(Stayed 28 Mar, 2019)

solo Traveller | 5 Reviews Written

4/5
the hotel is situated on the main road from munnar to kumily, and inside lush green cardamom plantations. rooms are well spacious and bathroom also are big enough. ambience is nice with no sounds, horns from outside . food quantity and taste can be slightly improved my rating 4/5

Manager | Carmelia Replied in 6 days

Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you f ...more

SM
(Stayed 22 Oct, 2018)

1 Reviews Written

3/5
Hotel location is very good, its time for them to renovate the rooms which are appearing old.

Manager | Carmelia Haven Thekkady Replied in 1 month

Dear Guest, Your comment and suggestions valuable to us and we thank you for the same. Such constructive suggestions hel ...more

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