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Guest Reviews & Rating for hotel City Heart
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.8/5
15 Ratings
7 Reviews
5
4
4
5
3
5
2
1
What our guests say?
- Food (1)
- Staff Courtesy (1)
AK
Abhay Kumar (Stayed 26 Jul, 2025)
1 Reviews Written
4/5
Infrastructure needs an upgrade. other wise best in service and hospitality and food is very good and staff is also very nice
GS
Gurvinder Singh (Stayed 24 Jun, 2023)
group Traveller | 16 Reviews Written
2/5
Mis Management, rude behavior, dust on mirror, toilet seat not properly working
AA
Aditya Arohan (Stayed 18 Jun, 2022)
group Traveller
5/5
The best you can get. The best restaurant in the town. Rooms were big and clean. Staff behavior was excellent. Location was the best. Every thing about this hotel was good. I will surely recommend this to all.
Undefined | Undefined Replied in 5 hours
Thanks for rating us. We will try our best to meet the expectations of our guest. Please do recommend us to all .
PC
Pierre CAPELLE (Stayed 31 Oct, 2019)
group Traveller
3/5
La chambre à besoin d un petit coup de peinture ..
J ai dû faire changer les draps .../ The room needs a touch of paint .. I had to change the sheets
GS
Gandige Sangamesh (Stayed 19 Oct, 2016)
3/5
This hotel is in very congested area. To trace this hotel I took almost 45 minutes.This hotel has no parking space. we have to park our car at about 0.50 km away from hotel. where we have lost our mobile charges and earphone.This hotel is nightmare. please avoid this hotel.
RS
Rahul Sheoran (Stayed 7 May, 2016)
3/5
i booked for one night with my wife.. hotel room are ok .. hotel entrance is not good in a very small and narrow street..but over all hotel is good and value for money with compare to other hotels in chamba.
Manager | Cityheart Replied in 1 month
Dear guest, Thank you for your valuable feedback. Your feedback will help us to improve our services. We have noted you ...more
MM
Marut Mahajan (Stayed 27 Nov, 2015)
4/5
It was perfect from the first moment when I come with the taxi to the Hotel. Friendly welcome, nice talk on the reception, quick check in, clean and comfortable room. In the estaurant I got the most tender food. My biggest surprice was in the Morning. The staff was smiling when they served the drinks and the omlettes nicely done. The black coffee was exact I have ordered it. compliment to the head waiter. Really good value for money. Parking is far but Hotel staff helped with that as they have wallet service ..
Manager | Cityheart Chamba Replied in 1 month
dear guest, thanks for your feedback...
