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HotelReviews of Hotel Crystel Residency by Premium Villa
Guest Reviews & Rating for Hotel Crystel Residency by Premium Villa
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
2.9/5
18 Ratings
6 Reviews
5
5
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6
MC
Mahesh Chandra Sen (Stayed 16 Jun, 2025)
group Traveller
1/5
experience was horrible, hotel was extremely dirty and poorly managed , general cleanliness should be maintened. the staff were terrible of crystal residency by premium villa they told us that all the rooms are fully occupied inspite of us already having a confirmed hotel booking, they also misguided us when we somehow managed to reach there by telling that this hotel is different one and we don't have any booking by our name, and when we got to know about their hotel name from someone they didn ...more
CK
Chandrashekhar Khushalrao (Stayed 26 Jan, 2025)
group Traveller
5/5
BD
Bheem DHALIWAL (Stayed 30 Jan, 2024)
family Traveller | 1 Reviews Written
1/5
hotel did not provide me breakfast (free breakfast) included in my booking. so plz refund my payment as soon as you can.service's were very low quality. like no tv in room, bed sheet dirty, no room service, towel so dirty, geyser didn't work, toilet seat horrible. lift didn't work .(total wastage of money & time). i stay many times with booking(you can check on your system) but this experience is horrible for me.thanks bheem dhaliwal
AB
Amir bhat (Stayed 13 Oct, 2023)
group Traveller
1/5
Ac was not working properly, tv had no remote and there were lot of bedbugs rooming around making our sleep very difficult. It really was a horrible experience
VC
Vishal Chaudhary (Stayed 24 Sep, 2023)
group Traveller
1/5
Bad location, bad mattresses, door was broken, bathroom lights were not working, windows at places where it was not wanted and curtains were very transparent. The room is always lit because of outside light. No Blankets are provided at request, only linen is given.
Overall very bad service
Rahul Thakur (Stayed 20 Sep, 2023)
group Traveller
2/5
I haven't taken any pics because I was unhappy with the experience. When I reached the hotel manager asked for booking details and gave me a room, it stank the walls had pan spit stains on it the ceiling of washroom was open on 1 side.
I was then given a room on the 2nd floor the room was a little better it dint stink as much as previous, the walls were dirty though. The only good thing was the staff member/ room service guy Riyaz was very helpful throughout infact I got shifted to the 2nd floor ...more
