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Guest Reviews & Rating for Fabhotel Grand Palace - Nr Chennai International Airport

goRating

2.7/5

350 Ratings

108 Reviews
5
78
4
84
3
80
2
47
1
61

What our guests say?

  • spacious room (14)
  • nice location (9)
  • bad experience (6)
  • worst service (5)
  • near chromepet railway station (3)
  • narrow road (3)
  • + 2 more
JY
(Stayed 7 May, 2025)

group Traveller

1/5
i didn’t click any pictures beacuse am not having any hopes from your side anymore stay was so bad ac and wifi was not working washroom was not clean blankets have some marks not revert 3 times in morning i called for water at 3rd time they sent normal water even water was not called and asked me pay 3 times more amount for that and there are another lot of things

FabHotels Support Replied in 2 months

Dear Guest, We’re truly sorry for the inconvenience you faced. Your feedback is valuable and we’ll work seriously on imp ...more

BK
(Stayed 4 May, 2025)

group Traveller

1/5
I had an absolutely terrible experience at this hotel. Not only was the service poor and unprofessional, but they also demanded an extra Rs. 3000 at check-out for no clear reason — and refused to provide a bill or receipt for the amount. This is completely unacceptable

FabHotels Support Replied in 2 months

Dear Guest, We’re sorry your experience wasn’t as expected. Please contact us on our mail. Your feedback is noted and we ...more

PJ
(Stayed 16 Apr, 2025)

solo Traveller | 26 Reviews Written

1/5
Worst rooms.. bad smell, insects on bed .. very bad rooms Insects on bed , very bad smell, worst smell , no fresh air circulating in room

FabHotels Support Replied in 3 months

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our servi ...more

(Stayed 7 Mar, 2025)

solo Traveller | 7 Reviews Written

1/5
Worst experience Room is full of cockroach Very strong smell Fan is working on fast mode only Lack of cleanliness Major hygiene issue Washroom is wet at the time of entering the room and stings as well

FabHotels Support Replied in 4 months

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our servi ...more

HT
(Stayed 5 Jan, 2025)

solo Traveller

3/5
cleanliness is main issue. smell in room service average
CJ
(Stayed 2 Dec, 2024)

solo Traveller | 15 Reviews Written

1/5
there is no room service available, bed tea is not available, if it is available then it is available after 8 am, room is not cleaned, there are lots of mosquitoes in room but mosquito repellent is not available…
RT
(Stayed 13 Nov, 2024)

group Traveller | 1 Reviews Written

1/5
It is a very bad hotel, They have cheated me after booking an airport drop including a package, no Staff to do room service, don't even serve water on time
KH
(Stayed 9 Oct, 2024)

group Traveller

2/5
AM
(Stayed 9 Sep, 2024)

solo Traveller

4/5
first of all the check in and check out was really smooth which is really appreciable. talking about the hotel and room it was pretty good for that amount, no issues regarding any discomfort. the only concern is the maintenance of hotel and room which could be better.
RS
(Stayed 28 Aug, 2024)

solo Traveller

1/5
This Hotel is 20 yr old and needs renovation as walls of the room are deteriorating due to water seepage, Electrical fitting is open and not safe for elders. Yesterday room no 2009 was allocated to me which was worst. Then on complain they changed to another room where it is manageable otherwise ambiance is not good …no freshness. Passages are also damaged and deteriorating due to water seepage. Towel provided is also not good. I want refund of my money paid to this hotel. You can evaluate this premises.

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