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Guest Reviews & Rating for Hotel Galaxy
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.6/5
250 Ratings
87 Reviews
5
83
4
63
3
58
2
18
1
28
What our guests say?
- decent service (20)
- comfortable stay (13)
- near surat railway station (10)
- nice room (9)
- convenient location (7)
- free breakfast (3)
RN
Ravi Narang (Stayed 21 Jul, 2025)
5/5
5
Vijaysinh Chauhan (Stayed 15 May, 2025)
solo Traveller
3/5
Average hotel to stay. Room was cleaned but bathroom and toilet not highenic. TV not working.
PT
Priyansh Tivari (Stayed 1 Apr, 2025)
group Traveller
5/5
Smooth check in Process no hurdles in Room check in system
SS
Sunil Sharma (Stayed 22 Feb, 2025)
group Traveller
5/5
exilant staff also very copretev service also exilant
YT
Yogita Talawdekar (Stayed 30 Dec, 2024)
group Traveller
4/5
Bathroom was too dirty no facility for senior citizens stairs was to much at the entrance of the building
Undefined | Undefined Replied in 17 days
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HW
Hasan Wangde (Stayed 25 Nov, 2024)
group Traveller | 13 Reviews Written
1/5
they had no breakfast facility. they only served poha and toast butter for breakfast. please rwdund our money charged for breakfast.TV also not working. they are not given Tea jar, and Tea bags nothing. breakfast was not good. as per the price they have charged not given any services.
Undefined | Undefined Replied in 1 month
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PP
PrabhjyotSingh Panfair (Stayed 21 Nov, 2024)
solo Traveller
1/5
I have booked room with breakfast. But when I arrived at hotel, the hotel management refused to provide breakfast by saying that we do not have kitchen so we don't provide.
Undefined | Undefined Replied in 2 months
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jainendra kumar Hiyania (Stayed 7 Nov, 2024)
family Traveller | 1 Reviews Written
3/5
we booked deluxe room of 180 sqft but they have given smaller room, this is 120 sqft size room and as i asked that we booked bigger room, they told this is the room you booked, but i am from construction industry and i can tell the room size by visual observation,
other then that, its a neat and clean room and bathroom is also good, TV not working initially but they repaired it and recharged setup box as well and i am thankful for that but if you booked a bigger room and you got smaller room, it feels cheated😐
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NU
Nishant ujeniya (Stayed 28 Oct, 2024)
group Traveller
3/5
AC is poor quality
Room windows is not lockable so privacy is not Safe anyone is Coming in room from windows
Undefined | Undefined Replied in 2 months
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BP
Bhaven Patel (Stayed 19 Jul, 2024)
solo Traveller | 75 Reviews Written
5/5
Overall excellent & comfortable stay
Undefined | Undefined Replied in 13 days
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