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Guest Reviews & Rating for Hotel Grace Ganga

goRating

2.5/5

229 Ratings

140 Reviews
5
104
4
41
3
28
2
23
1
33

What our guests say?

  • good staff (24)
  • excellent view (17)
  • laxman jhula (14)
  • helpful food (11)
  • perfect location (11)
  • standard rooms (9)
  • + 5 more
AK
(Stayed 3 May, 2024)

group Traveller

2/5
Location was fine. But the hotel lacked in amenities. The air conditioner didn’t work well and it was so hot. There was powercut in the middle of the day which added to the discomfort. The bathroom drain was clogged so all the water pooled on the floor, locks and handle broken. Apart from the rest, the staff was polite and helpful.
RC
(Stayed 8 Feb, 2022)

group Traveller | 6 Reviews Written

1/5
It was a pathetic experience and that hotel not even worth a single penny dissatisfied
AT
(Stayed 25 Dec, 2021)

group Traveller | 1 Reviews Written

2/5
Very poor service and bad response Not worth for money Stay there if its last option

Manager | Ritvik Replied in 1 month

sorry sir

RS
(Stayed 5 Dec, 2021)

family Traveller | 1 Reviews Written

1/5
no kitchen available, dirty rooms .not good for family . you have to go outside for food .not prefferd

Manager | Ritvik Replied in 2 months

sorry sir

SM
(Stayed 5 Dec, 2021)

group Traveller | 1 Reviews Written

1/5
very poor experience, staff very arrogant , not provided a bottle of water as well, rooms are vrry dirty we booked for 3 days but checked out in 2 only
SB
(Stayed 28 Nov, 2021)

group Traveller

2/5
No fresh bed sheets, bathroom was broken, even mug has hole in it, everything was dirty, toilet shower was broken, looks like never got repaired
AS
(Stayed 3 Oct, 2021)

group Traveller | 5 Reviews Written

2/5
The Staff is polite but management issues at hotel. No rooms at Ground level or 1st floor. Rooms start from 2nd floor, no lift, ants 🐜, Water dampness in walls. Even after repeated reminders TV was not recharged. No channel is subscribed i.e. zero. A/c and non AC rooms. A/C was working fine. Location is good, near Laxman Jhula. parking is available. Market is adjacent.
PS
(Stayed 27 Sep, 2021)

group Traveller

5/5
Hotel was nice and clean. Mr Pawan helped in check in and staff was cooperative. Terrace view was nice.
GG
(Stayed 17 Jul, 2021)

family Traveller

1/5
Worst experience. It was worst experience with this hotel
JM
(Stayed 25 Feb, 2021)

group Traveller | 1 Reviews Written

1/5
Not suggested. Hotel room is not much neat ,plus it's what as it seems, yes there is a good view and a terrace but room and service isn't good.

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