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Guest Reviews & Rating for Hotel Grand Surya
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.3/5
15 Ratings
4 Reviews
5
3
4
2
3
7
2
2
1
1
Denish Kumar (Stayed 5 May, 2022)
solo Traveller | 3 Reviews Written
3/5
Room was good but wait. Only the room was good. TV not working. Complaint again and again regarding tv on reception but no solution provided. Regarding ac have to complaint 6 times on reception. In bathroom used toilereteries were placed. Pictures attached. Pathetic experience with this property. Will never stay again in this property.
K Ravi Kumar (Stayed 6 Nov, 2021)
group Traveller | 23 Reviews Written
3/5
Service and maintenance needs improvement. Good location but very costly compared to other similar cities.
Manager | Revtrip Replied in 2 months
Dear Guest, Thanks for the review.
JR
Jyoti Ranjan (Stayed 6 Sep, 2019)
women Traveller | 5 Reviews Written
2/5
Pathetic reception. Service poor. With high price quality not good
Manager | Grand Replied in 4 months
Dear sir As per your Inconvinence . We are very ashamed that you have faced much problem . thanking you for your su ...more
Arup Ghosh (Stayed 30 May, 2019)
solo Traveller | 3 Reviews Written
3/5
But no intercom facility at hotel and room service for food horrible , rest are excellent
Manager | Rashmik Replied in 1 year
Dear Mr Ghosh, Thank you for the feedback about complaints and appreciation., We apologize for inconvenience to you. A ...more
