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Guest Reviews & Rating for GW Greenwood Art'Otel

goRating

3.5/5

207 Ratings

93 Reviews
5
48
4
72
3
47
2
18
1
22

What our guests say?

  • supportive staff (14)
  • nice room (11)
  • awesome food (11)
  • gud place (8)
  • pathetic service (7)
  • good stay (6)
  • + 5 more
RV
(Stayed 16 May, 2025)

group Traveller | 1 Reviews Written

2/5
TV was not working and the tubelight was flickering. Shampoo was not there. food was not worth the charges.
RS
(Stayed 16 Feb, 2025)

group Traveller

3/5
tv was not working sink blocked could not close room door from inside during night time no attendant at the time of leaving at 1:00 am room was good

Manager | Biju Choudhury Replied in 1 day

Sir, Sorry for your inconvenience. we will surely improve our services.

(Stayed 3 Jan, 2025)

group Traveller | 1 Reviews Written

4/5
hotel is situated near airport & area is clean, pollution free ,building is good ,staff is cooperative,inside rooms and in loby/stairs is neat & clean but mattress on beds are too old or thin(less than average,taps in bathroom are old & hot water is not supplied propperly(even previous eveninh i specially asked for hot water or geyser & i was told that it ll be in taps automatically in morning from roof top.i was waiting 6 am to 9 am for hot water in taps but it was normal running water

Manager Operation | Rajendra Replied in 1 day

Sir, Thank you for your valuable feedback, and we are really sorry for your inconvenience. Please visit again.

DS
(Stayed 30 Dec, 2024)

group Traveller

3/5
average stay. The hotel is good and clean. but room service is pathetic. once we checked in the lights went off for 2 hr. and the telephone was also not working. restaurant food is good in taste but limited options and again they closed the kitchen at 9:30 in night. no reheating of food available.

Manager Operation | Rajendra Replied in 5 days

Sir thank you for your valuabe feedback, and we are really sorry for your inconvenience. Please visit again.

HP
(Stayed 30 Dec, 2024)

family Traveller

5/5

Manager | Rajendra Replied in 5 days

Sir thank you for your valuable feedback. Please visit again.

(Stayed 28 Dec, 2024)

group Traveller

2/5

Manager Operation | Rajendra Replied in 7 days

Sir thank you for your valuable feedback. Please visit again.

SB
(Stayed 25 Dec, 2024)

group Traveller

1/5
It is not at all what I had thought. This is not a hotel, it is a lodge. I would never recommend this hotel to anyone. The biggest wrong decision of my life was that I booked this hotel.

Manager Operation | Rajendra Replied in 19 hours

sir, really sorry for your inconvenience

RK
(Stayed 21 Dec, 2024)

group Traveller

4/5
hotel location good staf is average and food quality not good šŸ‘ total experience good

Manager | Rajendra Replied in 5 days

thank your

AG
(Stayed 26 Nov, 2024)

group Traveller | 1 Reviews Written

2/5
Delay in room services Food quality is not upto the mark based on the price Outside view of room is not good Basic Amenities missing

Manager Operation | Rajendra Singh Parihar Replied in 6 days

Sir, thank you for your valuable feedback. We are really sorry for your inconvinence

SK
(Stayed 7 Nov, 2024)

group Traveller

1/5
Very bad service . We had complimentary breakfast . 1 day they told it will be ready by 8-8:30 we hv to leave by 7:30 . On request also they didnt gave even tea also . Then 2 nd day they told breakfast available till 10:30 . We go there by 9am and there is just half katori aloo sabzi left amd 2 poori. And they told u are late . . Then after some argue they made 2 more pooris . And mix water in that aloo sabzi to make it two katori and tea . And nothimg else with that . So pathetic .very unprofessional.

Manager Operation | Rajendra Singh Parihar Replied in 4 days

Sorry for your inconvenience. we will improve our services soon.

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