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Guest Reviews & Rating for HSM Grand

goRating

3.9/5

34 Ratings

6 Reviews
5
14
4
9
3
8
2
1
1
2
RK
(Stayed 13 May, 2025)

group Traveller

2/5
I have booked this hotel for two nights and i can say that the rooms are good and the amenities are worst i can say because the AC was making a lot of sound and i complained it to the hotel many times but there was no use because the didnt care about it. Even though we have paid the entire amount for a AC room we slept without ac . Other than that the bathroom was unclean some taps were broken and the commode for dirty where we didnt want to use at all but we didnt had any option.
HC
(Stayed 2 Jun, 2024)

group Traveller

1/5
Firstly...This is worst experience i got in this hotelTotally embarrassing Even me and partner were majors they showed disrespect and called our parents and made a scene.. although i talked about policy in that hotel couples are allowed they didnt care.. so think once before you go for this hotel.. Thank you😒

Front Office | Hsm Grand Replied in 22 hours

Dear guest, Our sincere apologies for your experience at our hotel. We have noted your feedback regarding .Will m ...more

BD
(Stayed 13 May, 2024)

group Traveller

5/5
Attractive clean room .. Friendly management Nothing

Front Office | Hsm Grand Replied in 4 hours

Dear guest, Thank you very much for your encouraging comments on the various aspects of our service. To be hel ...more

RV
(Stayed 21 Feb, 2024)

group Traveller

5/5
It's good. Clean and neat room provided by the hotel managegment.

Front Office | Hsm Grand Replied in 1 day

Dear guest, Thank you very much for your encouraging comments on the various aspects of our service. To be hel ...more

(Stayed 17 Jul, 2023)

group Traveller | 7 Reviews Written

5/5
EXPERIENCE WAS GOOD. AC ROOMS NEAT AND CLEAN

Owner | Amith Khuslani Replied in 4 months

Thank you sir

(Stayed 3 Jul, 2023)

group Traveller | 7 Reviews Written

5/5
Good Stay. Clean Environment.

Front Office | Hotel Hsm Grand Replied in 7 months

Dear Guest, Thank you for your valuable feedback. We are glad to hear you had delightful experience at Hotel HSM Gran ...more

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