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Guest Reviews & Rating for Ibis Chennai City Centre - An Accor Brand

goRating

3.7/5

846 Ratings

198 Reviews
5
328
4
243
3
156
2
56
1
63

What our guests say?

  • friendly staff (58)
  • comfortable stay (41)
  • clean room (38)
  • prime location (16)
  • small bathroom (7)
  • clean place (6)
  • + 5 more
AK
(Stayed 11 Aug, 2025)

3/5
Not a good toilet and bathroom. Looks like I am in a plane toilet. Rooms also very congested.
SS
(Stayed 29 Jul, 2025)

1/5
AC is totally non functional, set at min 24C which felt more like 28C. Sweated all night. The room is tiny, and every element of it is suited for folks no taller than 5 feet. My hostel room in college was more comfortable and airy than this dump.

Kishore R Replied in 2 days

Thank you for taking the time to share your feedback. We sincerely regret to hear about your disappointing experience w ...more

AV
(Stayed 7 Jul, 2025)

solo Traveller

3/5
Bad Experience It is not worth the money, small rooms. Capsule like bathroom

Kishore R Replied in 10 days

Dear Guest, Thank you for your feedback. We’re truly sorry to hear that your stay did not meet expectations, particular ...more

BC
(Stayed 23 May, 2025)

group Traveller

1/5
the experience was horrible the front office people made me wait for 1hrs not only me including me lot of guest were waiting. they were not replying me in a good manner. i had to force them to give me a manual room. i'll never stay again

Kishore R Replied in few seconds

Dear Guest, we sincerely apologize for the way you were treated. Please know that this is not the standard of service w ...more

SR
(Stayed 21 May, 2025)

group Traveller

1/5
The standard queen room is not worth the price. The room was very small, and so was the washroom. The washbasin was not clean at all. Overall bathroom hygiene was very poor.

Kishore R Replied in few seconds

Dear Guest , We sincerely apologize for the poor hygiene standards you encountered — this is far from the level of clea ...more

AR
(Stayed 16 Apr, 2025)

group Traveller

1/5
I have made this booking for a guest of mine. They are very unhappy with the property in terms of hygiene, linen etc.

Kishore R Replied in few seconds

Dear Guest , we sincerely apologize for the inconvenience caused to your guest during their stay. This is certainly n ...more

SN
(Stayed 7 Apr, 2025)

group Traveller

5/5
we were there on a professional visit. the place,stay and food top class. staff very friendly

Kishore R Replied in few seconds

Dear Guest , We're delighted to hear that you had a top-class experience during your professional visit and that you en ...more

HS
(Stayed 6 Apr, 2025)

group Traveller

2/5
We were struggling for rooms. In the beginning they gave room 602. Room was suffocating, bathroom had an inoperative flush, room itself was smelling bad. In the reception the north indian guys were so rude, they refused to change my room. Most of the north indian service guys in this hotel were unprofessional. I would like to thank Mr Praveen (a localite) who understood our problem and changed the room. In the parking area again these north indian guys were irresponsible. I was taking my car on ...more

Kishore R Replied in few seconds

Dear Guest, We deeply regret the inconvenience you experienced during your stay and sincerely apologize for the multipl ...more

TN
(Stayed 3 Apr, 2025)

solo Traveller

1/5
thats not the realty.its such a congested lodge and not a 4 or 3 star hotel.rooms are congested.

Kishore R Replied in few seconds

Dear Ms. Mahendran, First and foremost, I want to extend my heartfelt apologies for the experience you encountered durin ...more

JK
(Stayed 16 Mar, 2025)

group Traveller

1/5
Room was very small, no place to keep trolley bag. Bed was extremely bad. Entire night slept with itching due to the bed and blanket

Kishore R Replied in few seconds

Dear poovakkat, First and foremost, I want to extend my heartfelt apologies for the experience you encountered during yo ...more

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