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Guest Reviews & Rating for ITC Gardenia - A Luxury Collection Hotel

goRating

4.5/5

314 Ratings

103 Reviews
5
221
4
58
3
21
2
5
1
9

What our guests say?

  • polite staff (38)
  • comfortable stay (30)
  • excellent food (15)
  • fantastic property (6)
  • excellent view (4)
  • complimentary breakfast (3)
  • + 5 more
SM
(Stayed 23 Jun, 2025)

group Traveller

5/5
Excellent stay at ITC GARDENIA Everything from room to food amazing

Amandeep Kaur Replied in few seconds

Dear Mr Mohandoss, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia ...more

RY
(Stayed 27 May, 2025)

1 Reviews Written

5/5
It was absolutely a wonderful stay and the staff is very sweet and carrying. They help you with everything, thanks a lot for the experience.

Amandeep Kaur Replied in few seconds

Dear Mr. Yadav, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia has ...more

RD
(Stayed 5 Aug, 2024)

group Traveller

5/5
Excellent service. Special thanks to the luxury hours. Affordable when compared to the other 5-star hotels with the same facilities. One extra-ordinary thing is the suite comes with huge balcony, arranged as a great sit out towers. the view is supreme. Thanks team for making a memorable experience.

General Manager | Amandeep Kaur Replied in 2 hours

Dear Mr. Dadi, Many thanks for posting such a wonderful and detailed appraisal of your stay with us. Committed to the ...more

MB
(Stayed 19 Apr, 2024)

group Traveller | 1 Reviews Written

2/5
The bathrobe pocket was torn, dead cockroach was in the balcony and after evening service the same was still not done.

General Manager | Amandeep Kaur Replied in 19 hours

Dear Guest, Thank you for taking out the time to post this feedback on your stay with us. Committed to the motto of "Re ...more

SK
(Stayed 7 Apr, 2024)

women Traveller | 1 Reviews Written

5/5
The staff was cordial. The rooms were okay too. Overall, a great experience

General Manager | Amandeep Kaur Replied in 1 day

Dear Guest, Thank you for taking out the time to post such a benevolent feedback of your experience at ITC Gardenia. Co ...more

SM
(Stayed 5 Apr, 2024)

group Traveller | 5 Reviews Written

3/5
Not value for money. Food average. Considering the room charges, i would rate room as basic and average

General Manager | Amandeep Kaur Replied in 19 hours

Dear Mr. Bhaskaran, Thank you for taking out the time to post this feedback on your stay with us. Committed to the mott ...more

CK
(Stayed 9 Jan, 2024)

group Traveller | 1 Reviews Written

5/5
Great stay and value for money

General Manager | Amandeep Kaur Replied in 8 days

Dear Ms. Kothari, Thank you for such a delightful rating of your recent experience at ITC Gardenia. Committed to the ...more

CK
(Stayed 9 Jan, 2024)

group Traveller | 1 Reviews Written

5/5
Very nice and comfortable stay. nice hospitality staff

General Manager | Amandeep Kaur Replied in 8 days

Dear Ms. Kothari, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardeni ...more

MS
(Stayed 30 Dec, 2023)

group Traveller | 1 Reviews Written

5/5
Amazing hospitality best luxury hotel best buffet breakfast. And best lounge access

General Manager | Amandeep Kaur Replied in 7 days

Dear Mr. Shah, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia h ...more

AJ
(Stayed 25 Dec, 2023)

family Traveller

4/5
Stay is very comfortable, rooms are clean, staff is polite & courteous. Common area looks spacious, beautiful and there are good eatery options. They provide complementary drinks and snacks as well. Only thing that is a minus point is room size.

General Manager | Amandeep Kaur Replied in 2 days

Dear Mr. Jain, Many thanks for your wonderful rating. Committed to the motto of "Responsible Luxury", ITC Gardenia ha ...more

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