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Guest Reviews & Rating for ITC Grand Chola - A Luxury Collection Hotel

goRating

4.5/5

781 Ratings

230 Reviews
5
520
4
145
3
51
2
40
1
25

What our guests say?

  • pleasant stay (74)
  • friendly staff (58)
  • spacious room (28)
  • awesome food (24)
  • good place (23)
  • good breakfast (10)
  • + 5 more
SM
(Stayed 21 Jul, 2025)

1 Reviews Written

5/5
very nice place to stay
VK
(Stayed 18 Jul, 2025)

4/5
for lavaratoy no inside lock.. something to be taken care of
(Stayed 11 Jul, 2025)

5 Reviews Written

5/5
the room was excellent the staff was very polite and helpful and the food quality was great
(Stayed 9 Jul, 2025)

11 Reviews Written

3/5
Not flexible
(Stayed 28 Jun, 2025)

group Traveller

5/5
We had a short stay, but it was awesome. Nic ambience and energetic crews.... All business friendly aminities are available
MR
(Stayed 21 Jun, 2025)

family Traveller

5/5
wonderful stay.excellent service and easy check in process.pool is good and room is great .buffet spread is good.overall fantastic stay and memorable one.
SG
(Stayed 16 Jun, 2025)

group Traveller

4/5
When the checkout time as per the booking details was 12 PM, but still the key card was deactivated around 10:30 PM right after buffet closing time. Key card was working at the entrance door but not at the room door. Had to go back to the reception and reactivate it. Not sure whether it was a glitch or standard practice. Apart from this we had a wonderful stay.
AR
(Stayed 14 Jun, 2025)

group Traveller | 4 Reviews Written

5/5
Really nice .. staff were really nice and overall good experience.. food is a bit costly.. otherwise all good.
SV
(Stayed 19 May, 2025)

5/5
AS
(Stayed 18 Mar, 2025)

solo Traveller | 5 Reviews Written

5/5
I had the absolute pleasure of staying at the ITC Grand Chola Hotel in Chennai, and I must say, it was an unforgettable experience! From the moment I stepped into the grand lobby, I was struck by the hotel's stunning architecture and impeccable service. The rooms were spacious, elegantly decorated, and equipped with all the modern amenities one could ask for. The bed was incredibly comfortable, and the bathroom was luxurious and spotless. But what truly sets the ITC Grand Chola apart is its ex ...more

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