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Guest Reviews & Rating for Kumar Resort By Turtle, Lonavala

goRating

3.4/5

982 Ratings

510 Reviews
5
251
4
276
3
210
2
129
1
116

What our guests say?

  • polite staff (84)
  • good room (76)
  • great experience (53)
  • good place (43)
  • nice location (39)
  • nice food (37)
  • + 6 more
VP
(Stayed 2 Jun, 2025)

group Traveller

3/5
Overall experience was Ok, the property is not well maintained, there were broken tiles in the wash room, the AC looked all damaged but it was working. Breakfast was good.. There were not alot of activities for adults apart from water slides... Good for one time visit for adults.
HB
(Stayed 9 May, 2025)

family Traveller | 1 Reviews Written

1/5
most horrible experience till date with hotel booking. check in delayed by 3 hours. rooms are in very bad condition. broken bathroom fittings. intercom was not working. hot water kettle and tea maker was not available in super deluxe room. room service was extremely horrible. no one answer the phone. food delivery delayed by 2 hours.
(Stayed 14 Apr, 2025)

family Traveller | 2 Reviews Written

1/5
I can confidently say this was one of the worst experiences I’ve ever had with hospitality. I had booked Kumar Resort 2-3 weeks in advance, but upon arrival, the reception informed me that due to a "technical issue" at the resort, our accommodation was being shifted to another property across the road. This was extremely disappointing, especially when you’ve made weekend plans with friends and expect a hassle-free stay. The real issue, however, was that the resort had been reserved for a weddin ...more
VP
(Stayed 17 Nov, 2024)

group Traveller

4/5

Management | Kumar Resort By Turtle Replied in 1 month

Dear Ms. Parab, Namaste! Thank you so much for your review. We’re so grateful for your support and are thrilled that ...more

UP
(Stayed 11 Sep, 2024)

family Traveller

4/5
Good overall, some construction going on in new building, rides needs some maintenance,rooms were clean and hygienic, breakfast was fantastic

Management | Kumar Resort By Turtle Replied in 4 months

Dear Mr. Patel, Namaste! Thank you so much for your review. We’re so grateful for your support and are thrilled that ...more

VS
(Stayed 24 Aug, 2024)

family Traveller | 20 Reviews Written

4/5
Good stay with free access to the water park at time of room booking.

Management | Kumar Resort By Turtle Replied in 4 months

Dear Mr. Sharma, Namaste! Thank you so much for your review. We’re so grateful for your support and are thrilled tha ...more

SJ
(Stayed 20 Aug, 2024)

group Traveller

1/5
i have booked the reaort hoping to enjoy swimming pool but they have prohibited pool zone as they have separately booked for another event without notifying us. also the resort is in mid coty centre and in rooms whole noise of traffic is there all the time & even in night whole noise comes in room of even a single 2/3/4 wheeler passes

Management | Kumar Resort By Turtle Replied in 4 months

Dear Mr. Jamer, Namaste! Thank you for bringing these issues to our attention. We sincerely apologize for the inconven ...more

AS
(Stayed 18 Aug, 2024)

group Traveller

4/5
Rooms are cleaned but not properly maintained. Room furnishings are broken somewhere. Restaurant menu are overpriced. The water park is very good. VR gamezone is also very good. Some indoor games are also need to be kept for all others.

Management | Kumar Resort By Turtle Replied in 5 months

Dear Mr. Sinha, Namaste! Thank you so much for your review. We’re so grateful for your support and are thrilled that ...more

KJ
(Stayed 18 Jun, 2024)

family Traveller | 25 Reviews Written

1/5
We had book resort for water park But after check in rooms it was smelling and rooms were not good Water park was not up to the mark water was not good Breakfast option was very less and taste was also not good Had a bad experience

Management | Kumar Resort By Turtle Replied in 7 months

Dear Mr. Jain, Namaste! Thank you for sharing your feedback regarding your recent stay at our resort. We sincerely apo ...more

AM
(Stayed 21 May, 2024)

family Traveller

5/5

Management | Kumar Resort By Turtle Replied in 8 months

Dear Mr. Motorwala, Namaste! Thank you so much for your rating. We’re so grateful for your support and are thrilled ...more

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