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Guest Reviews & Rating for HOTEL KUSUM VALLEY

goRating

4.4/5

193 Ratings

109 Reviews
5
124
4
37
3
18
2
7
1
7

What our guests say?

  • nice room (20)
  • best service (19)
  • supportive food (6)
  • small place (6)
  • clean stay (4)
SS
(Stayed 15 Nov, 2021)

group Traveller

5/5
Comfortable stay, food quality is good, room service is also good. ..................................

Manager | Hotel Replied in 1 month

thankyou for your wonder full feedback

KK
(Stayed 3 Jan, 2021)

group Traveller

2/5
bath rom and bedsheet lenin are not cleaned properly. sanitary is in pale yellow color rest of the hotel is good.

Manager | Hotel Replied in 7 months

Sorry for the inconvenience .Thankyou for Being Our Valuable guest .

DS
(Stayed 11 Sep, 2020)

group Traveller | 1 Reviews Written

1/5
the hotel was very not expected as 3 star. i went at night to stay in the middle of my long journey. while booking i saw it was sanitized hotel. but it wasn't. the bathroom was worst and taps are struck with alkaline. the comode was horrible with pale yellow marks. i complained but even other rooms were also same. The AC was horrible with smell. since i was tired with driving couldn't argue or amd compromised. But the stay was horrible. Linen are not sanitized and hair everywhere. i asked to change but they only changed pillow covers which was also not properly washed.

Manager | Hotel Replied in 1 year

sorry for inconvenience

(Stayed 7 Dec, 2019)

group Traveller | 1 Reviews Written

5/5
Excellent budget hotel, good rooms and good food promot service

Manager | Vishal Replied in 20 hours

Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experienc ...more

BB
(Stayed 23 Jun, 2019)

family Traveller | 1 Reviews Written

2/5
room was good as per the area. but staff was rude, food was not good,washroom was not clean. hot water was not there. they kept used bathroom article like dental kit, shower gel, lotion etc. so according to the hygiene it was my worst experience. TV remote was not working well. and staff cooperation was totally nill.

Manager | Shivi Replied in 8 days

Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experienc ...more

RK
(Stayed 13 Jun, 2019)

group Traveller | 1 Reviews Written

2/5
they have bathtub but is was very hot water in both shower

Manager | Shivi Replied in 7 days

Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experienc ...more

ER
(Stayed 13 Jun, 2019)

group Traveller | 1 Reviews Written

1/5
room is clean but poor service staff is not good food test is average

Manager | Shivi Replied in 7 days

Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experienc ...more

PD
(Stayed 13 Jun, 2019)

solo Traveller | 1 Reviews Written

1/5
service wss very poor food is good improve ur service

Manager | Shivi Replied in 7 days

Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experienc ...more

RS
(Stayed 1 Jun, 2019)

group Traveller | 1 Reviews Written

1/5
was not happy this time

Manager | Shivi Replied in 8 days

Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experienc ...more

NK
(Stayed 25 May, 2019)

solo Traveller

2/5
WIFI service was pathetic .. no option for booking the accomodation from hotel. also the service (room clean ) had not appeared even after several call.

Manager | Shivi Replied in 2 days

Dear Guest, Greetings! Thank you for taking the time to complete the survey and feedback regarding your recent experienc ...more

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