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Reviews of Lasermo Ladakh

Near Leh Bus Stand, LehChulung Old Road P. Namgyal Road194101Near Leh Bus StandLehIndia

3.5 km drive to Kushok Bakula Rimpochhe Airport (IXL)

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22163.5/5

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Guest Reviews & Rating for Lasermo Ladakh

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3.5/5

22 Ratings

16 Reviews

What our guests say?

helpful staff (7)
delicious food (6)
good experience (4)
various location (3)
clean room (3)
perfect place (2)

Harsh Sharma (Stayed 18 Oct, 2024)

group Traveller

1/5

First of all I would like to suggest kindly don't book this hotel, Reason: 1) Food items mentioned in their menu are not available, probably I asked 4 items that I wanted to eat, but they simply refused 2) Food taste and quality are so miserable that I can't express them. I wish there could have been a -ve rating I could have given 3) Service is so bad that the staff gives you the wrong information while serving food. I would like to mention about the in room dining staff Akash, he simply misgui ...more

sheenam Khan (Stayed 26 Aug, 2022)

women Traveller

3/5

The rooms were quite big and beautiful. Hotel is made nicely. We had booked room with meals. So when we asked to deliver the food in the room , they were kind enough to send the buffet food to room. But what i didnt like is, the services are not great, buffet breakfast wasnt actually buffet, they were asking what we want to eat and then made it, which took so much time and we were getting late for flight. Also the options were very limited. We have hired the hotel taxi for airport transfer. The ...more

Gm | Manas Banerjee Replied in 7 months

Dear Sir Greetings! Thanks for your valuable feedback. We will assure you that for your next visit take care your valu ...more

Manisha Rawat (Stayed 16 Oct, 2015)

3/5

My stay with this property was not so good or not so bad. It was just an okay stay. Things went smooth and nice with this property.It can be rate as 3 star property.

Manager | Tripindiahotels Delhi Replied in 1 month

THANK YOU FOR THE REVIEW .

Smita Chandra (Stayed 9 Oct, 2015)

4/5

This was a decent hotel, food was decent,staff was decent...there was nothing wow..but on the other side nothing was bad..

Manager | Tripindiahotels Delhi Replied in 1 day

thanks for the review .

Abhinov Baghel (Stayed 25 Sep, 2015)

3/5

Its a good established hotel with everything OK but there are much more hotels now that are better than this and far less expensive.. Its like hotels in metro and the staff also seems doing things in lot of work pressure.. The hotel is working because of its name..

Manager | Tripindiahotels Delhi Replied in 14 days

we will make sure we do all the necessary improvement .

Aneesh Bansal (Stayed 21 Aug, 2015)

1/5

Hotel is no that much fine as we expected, rooms of it were not as per our desire, also they gave us the room on the top floor also they don't even have a lift service. We faced a lots of problems with it, I was there with my family and faced a problems with it. Also in the bathroom many things were broken off and when we complaint of it then they said its all in a repairing process. Food Quality too wasn't that good. Location too isn't good, Its far off of the market. All together not a good experience.

Manager | Tripindiahotels Delhi Replied in 1 month

sorry if you dont like the service .

Aashish Goyal (Stayed 11 Aug, 2015)

4/5

location is good !delicious food,staff is very friendly &cooprative , whenever i will be in leh ,i will definately stay in LASERMO

Manager | Tripindiahotels Delhi Replied in 2 months

we are glad to here that you liked our service .

Smita Joshi (Stayed 2 Jul, 2015)

4/5

the place at which it is situated is very nearby to market which is helpful. although provision of lift isn't there. also WiFi facility is provided mainly to lobby ,connection to hotel rooms is very poor.

Manager | Tripindiahotels Delhi Replied in 3 months

we are glad that you have liked .and we will make sure we can provide wi fi to room also .

Ashwini Agarwal (Stayed 26 Jun, 2015)

2/5

First encounter at reception was a man with stone face,not interested to listen to you for anything. Even ready to throw you out of the hotel.it was only the owner of the hotel who was very courteous and solved the problem. Room service was horrible placed orders at 9pm and was served at 11pmthat too with arrogance saying when there are groups then they don't serve ala carta .again it was the owner who came to rescue and for the inconvenience made it complimentary.

Manager | Tripindiahotels Delhi Replied in 3 months

we are sorry and we will see to the matter .

Rajiv Mehta (Stayed 26 Jun, 2015)

4/5

Food is good , clean rooms , prompt service by staff, only proble with wi fi. They have their own vehicle and driver for slight seen . Owner him self present to take care.

Manager | Tripindiahotels Delhi Replied in 3 months

thanks for the precious review .