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Reviews of Lords Plaza Surat

Begampura, SuratDelhi Gate,Surat395003BegampuraSuratIndia

5 minutes walk to Delhi Gate, Surat

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382713834/5

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Guest Reviews & Rating for Lords Plaza Surat

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3827 Ratings

1383 Reviews

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What our guests say?

polite staff (305)
clean room (207)
nice stay (150)
nice food (134)
nice location (124)
near surat railway station (113)
+ 6 more

Devendra Bothra (Stayed 20 Jul, 2025)

solo Traveller

3/5

There was no bath tub as stated with room amenities

Famepilot Team Replied in 7 days

We apologize for the inconvenience you experienced regarding the room amenities. Your feedback is valuable, and we will ...more

Beena Ba (Stayed 17 Jul, 2025)

solo Traveller

5/5

food was horrible but hotels rooms and cleanliness is good.

Pratik Mandanaka (Stayed 14 Jul, 2025)

3 Reviews Written

1/5

I book deluxe room . Very Poor Room . Room Flooring damage. wall damage. Old room .

Hitesh Shah (Stayed 25 Jun, 2025)

solo Traveller | 1 Reviews Written

5/5

Good hotel Near to Railway station & market.

Saagar Kumar (Stayed 25 Jun, 2025)

solo Traveller

5/5

I want to refer everyone who wants to come in surat for business trip.they can book lords plaza hote

Honey Chhabra (Stayed 8 Jun, 2025)

solo Traveller

2/5

Not recommended! 1. No pre check or room readiness as not cleaned properly, AC's Fan Voice was high. 2. Staff is sad, except one person in entire hotel. They should start taking smiling charges also from Customers, suggested.

PuneetMohan Sharma (Stayed 19 Apr, 2025)

solo Traveller | 19 Reviews Written

5/5

good hotel , breakfast awesome. 100% recommend to stay for family or business trip.

Hemant Gupta (Stayed 6 Apr, 2025)

solo Traveller

2/5

Lords plaza hotel is highly expensive as compared to service provided ans room sizes offered. In my case the flower of water from shower was not appropriate and were jammed and i have to call 2 times to make it ok but still remain same so have use with less water. Also the staff ar reception were rude and were not adjustable at all. The previous staffs were ok but now not good. Also i have to leave the Hotel 1 day in advance for medical emergency which i showed to them and requested to refund for unused night but they rejected. I am really disappointed

Niraj Trivedi (Stayed 14 Mar, 2025)

solo Traveller | 1 Reviews Written

4/5

Nice hotel with good location. Breakfast was good. Prompt service. Recommend for stay for business and family

Manager | Lords Plaza Surat Replied in 2 days

Dear Mr. Trivedi, Namaskar! Thank you for your kind words and for recommending Lords Plaza, Surat. We are delighted to ...more

Mukesh Arneja (Stayed 23 Jan, 2025)

solo Traveller

1/5

The Hotel cud not provide room for 15 minutes at 9.45 pm for prebooked fully paid booking. The hotel did not have room key card to operate the room. The room was opened with Master Card. Staff at the reception discourteous. They said that Every time to operate lift to my floor & opening of room I was expected to seek their help .The GM was reached out with the complaint & room key card was provided after 30 minutes. Yet GM did not have courtesy to meet me. The staff in the restaurant ( except one mid level manager) were discourteous & laid back . Will never recommend to anyone

Manager | Lords Plaza Surat Replied in 2 days

Dear Mukesh Arneja, Namaskar! Thank you for sharing your detailed feedback regarding your recent stay at Lords Plaza, ...more

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