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Guest Reviews & Rating for Mango Resorts

goRating

3/5

58 Ratings

20 Reviews
5
12
4
9
3
15
2
10
1
12

What our guests say?

  • good place (6)
  • beautiful location (4)
  • poor maintenance (3)
  • hot water (2)
  • good staff (2)
  • basic amenities like (2)
JA
(Stayed 28 Aug, 2022)

group Traveller | 3 Reviews Written

1/5
though i paid for 2 days stay which is pretty high with no basic amenities like tv water glass plates towel soaps etc even water is not good dark coloured water. very bad food in the name of restaurant we managed from out side only

Owner | Nitin Replied in 2 months

we are sad that we could not satisfy you. From the pictures that you have sent we are sure you have enjoyed your stay. W ...more

PK
(Stayed 14 Mar, 2021)

group Traveller | 2 Reviews Written

3/5
Neatness required, recommended to have more safety concern

Manager | Mangoresorts Replied in 4 months

we solved the issues raised by you.Thank you

MM
(Stayed 12 Jan, 2020)

family Traveller | 1 Reviews Written

1/5
hotel was too dirty and lot of mosquito and the hotel surround with lot of monkeys. there was no good staff available hotel was not maintained and almost hotel was not properly operative may be since last six month. lot of monkeys around the hotel.

Manager | Mangoresorts Replied in 1 year

SORRY FOR INCONVENIENCE CAUSED TO YOU.MONKEYS ARE NATURAL SINCE RESORT IS AT FOOTHILLS OF WESTERN GHATS.WE ARE NOW OPEN ...more

AV
(Stayed 24 Dec, 2019)

group Traveller

1/5
Dirtiest hotel I have ever stayed in, all my life. The bedsheets and pillow were stained with dirt and stains . The bathroom was slippery with dirt . The bathroom doormat was so dirty I threw it out and didn’t want to step on it . The floor ( beneath the bed) was lined with few inches of dirt . Room service was ok. Please don’t stay here

Manager | Mangoresorts Replied in 1 year

SORRY.WHILE YOU WERE STAYING YOU DID NOT COMPLAIN IN THE RECEPTION.ROOM SERVICE BOY WENT OUT OF THE WAY TO HELP YOU.

SV
(Stayed 9 Nov, 2019)

group Traveller

1/5
worst in class maintenance. only one staff to maintain whole hotel. No cleanliness. No hot water. No restaurant. worst worst. unsafe stay. Do not go with family.

Manager | Mangoresorts Replied in 1 year

SORRY.RESTAURANT IS NOT WORKING IN NON SEASON WHICH IS THERE IN WEBSITE.RESORT IS IN MAIN ROAD AND PLENTY OF TRAFFIC IS ...more

(Stayed 24 Oct, 2019)

solo Traveller | 10 Reviews Written

5/5
Location is good, peaceful and calm place.

Manager | Mangoresorts Replied in 1 year

THANK YOU SIR.YOU HAVE AGAIN STAYED WITH US ON 22 DEC 20.VERY GOOD WATER IN FALLS.WELCOME.

AR
(Stayed 3 Sep, 2019)

5/5
nice experience. look forward to stay again. pleasant stay. easy approach to all falls..

Manager | Mangoresorts Replied in 1 month

thank you sir for your kind comments.we look forward to hosting you again.

CR
(Stayed 18 Aug, 2019)

family Traveller

1/5
Location is good, but no other reason to stay there .. Especially no food at all, it's a tragedy, we can't get any sort of food,Just restaurant is there without anything, poor maintenance, they are not even changing need spreads and mats, no towels, no chairs, no water at all, we have ask for everything, then also can't get... Not advisable for family, just drunkers can go and enjoy that too with their own food...

Manager | Mangoresorts Replied in 5 days

sorry.we have taken note of complaints and will improve

AJ
(Stayed 17 Aug, 2019)

group Traveller

2/5
Place looks amazing from the property perspective but the rooms and specially bathroom is not clean. The hotel owner was so rude while answering anything as if we are disturbing him all the time. Need to learn what Hospitality is for running a Resort not just simply naming it.

Manager | Mangoresorts Replied in 6 days

sorry.while you were here you did not complain.in fact I cancelled somebody's reservation and you got suite the previous ...more

DP
(Stayed 17 Aug, 2019)

family Traveller

1/5
very worst service .. very harsh staff behaviour.. no toiletries very costly it's a booth banglow

Manager | Mangoresorts Replied in 6 days

sorry.you did not complain when you were here.

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