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Guest Reviews & Rating for Mashoo Resorts
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goRating
3.7/5
3 Ratings
1 Reviews
5
2
1
1
PK
Pranay katturi (Stayed 2 Jan, 2024)
group Traveller | 1 Reviews Written
1/5
: Disappointing stay
I recently stayed at [Hotel mashoo resort ] on New Year's Eve, and unfortunately, my experience left much to be desired. The GM, Ashok, was shockingly rude when I requested room keys. He not only used foul language but also initially claimed I wasn't a guest.
This behavior was unacceptable and tarnished what should have been a joyous celebration. The lack of professionalism from a hotel's GM is deeply concerning and marred the overall stay. I hope the management addresses ...more
