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Guest Reviews & Rating for Hotel Minerva Grand

goRating

3.4/5

325 Ratings

87 Reviews
5
95
4
95
3
67
2
34
1
34

What our guests say?

  • poor service (13)
  • great property (7)
  • nice food (6)
  • bad experience (6)
  • indian breakfast (5)
  • perfect location (4)
  • + 4 more
NA
(Stayed 19 Jul, 2025)

2 Reviews Written

1/5
No body take our bags to the room , we carried all our bags to room , we planned going to temple at early hours and there was no hot water supply , called room service they called after 30 mins to inform hot supply not Available and can I get water in bucket , coze this our entire plan got delayed , while vacating also no on carried ours bags to our car . So totally unsatisfied .
VP
(Stayed 16 Jun, 2025)

family Traveller

2/5
not happy with the staff. Bathrooms were unhygienic. even after complaining no response. Watchmen behave with you very differently if you don't give tips to them. such a pathetic experience I ever had

MINERVA GRAND - NTR HEALTH UNIVERSITY Replied in few seconds

_Oh No!_ _We understand we failed to live up to your expectations and we are sorry about it._ _We assure you that we wil ...more

MG
(Stayed 7 Jun, 2025)

group Traveller

1/5
Most unfriendly staff and horrible restaurant, poor service
SA
(Stayed 6 Jun, 2025)

group Traveller | 2 Reviews Written

3/5
1)Bedsheets are washed or not is doubtful as some stains are visible. 2)The bathroom needs thorough cleaning as stains on the door and floor are very much visible. Hotel management shall concentrate on this and take action. Food is good.
PR
(Stayed 16 Feb, 2025)

group Traveller

3/5
while the hotel is situated in a nice locality the maintainance of the rooms and bathrooms need major improvement bathroom in our room were not cleaned especially with disinfectants . the walls in the bathroom had not been cleaned and all these were pointed to the front desk . overall all minerva grand has to improve in hygiene. good courteous staff were a big relief
BB
(Stayed 25 Jan, 2025)

group Traveller

4/5
i visit your hotel again but it's to long time corns expired
PK
(Stayed 3 Dec, 2024)

group Traveller

3/5
room was okay but no hand wash provided in wash rooms, towels also not provided.
TH
(Stayed 20 Nov, 2024)

solo Traveller | 1 Reviews Written

4/5
over all is good but need some requirements like clean, tv setup
SC
(Stayed 1 Nov, 2024)

solo Traveller | 26 Reviews Written

4/5
Excellent food.Staffs are not professionals especially front office

Undefined | Undefined Replied in 18 hours

Thank you very much for your encouraging feedback. We shall put in all efforts to serve you better and earn your appreci ...more

VV
(Stayed 23 Sep, 2024)

solo Traveller | 57 Reviews Written

5/5
Centrally located. Spacious room. Buffet breakfast is good. Overall good hotel. Central located and 10-12 km from airport

Front Office Asst Manager | Narasimharao Replied in 20 hours

Dear Sir We are happy you liked our service and we look forward you serving again thank you sir for valuable feedback

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