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Guest Reviews & Rating for Hotel O Imperial

goRating

3.2/5

130 Ratings

50 Reviews
5
44
4
26
3
18
2
10
1
32

What our guests say?

  • helpful staff (9)
  • pleasant room (6)
  • bad experience (4)
  • good stay (2)
  • good food (2)
RR
(Stayed 26 Oct, 2022)

solo Traveller

1/5
very worst experience. I had experienced.i already booked but they didn't give me the room and I stuck there for 2 hrs for room.so kindly don't book room from this place
GS
(Stayed 1 Sep, 2022)

group Traveller

3/5
bad hotel for family. the hotel name is different.
SS
(Stayed 14 Jul, 2022)

group Traveller

1/5
Worst hotel i have seen. Unruly staff, bad room, dirty sheets, all the fixtures in washroom were leaking, AC was leaking. They dont honour rates of online bookings. My suggestion NEVER book this hotel
PB
(Stayed 17 Jun, 2022)

group Traveller

1/5
The hotelier declined the booking. Said the booking is not reflecting on the tool. Need full refund
RN
(Stayed 31 Oct, 2019)

4/5
Room are good and hotel is ok for one night stay

Manager | Oyo Replied in 1 day

Thank you for the appreciation, Ranajit! We hope to give you a consistent service every time. Regards, Akanksha!

(Stayed 9 Jun, 2019)

solo Traveller | 14 Reviews Written

1/5
Pathetic hotel Worst staff. Never going back to the this hotel again.

Manager | Oyo Replied in 1 day

We’re sorry for the trouble, Priyanka! We've marked a note for the experience you had with us and we’ll put in our best ...more

GG
(Stayed 9 Jun, 2019)

group Traveller

1/5
Please *Don't* come and stay in this hotel, the staff behaviour is very very rude and unprofessional, only rooms looks like new and superb ... but reality is very bitter.

Manager | Oyo Replied in 1 day

We’re sorry for the trouble, Gitesh! We've marked a note for the experience you had with us and we’ll put in our best ef ...more

(Stayed 30 May, 2019)

group Traveller | 2 Reviews Written

1/5
Very bad experience, they don't know about customer experience. Never recommending to anyone.

Manager | Oyo Replied in 3 days

Hi, Mohammad ! We’re extremely apologetic for the unpleasant experience you had with us. Your feedback has been duly not ...more

AK
(Stayed 23 May, 2019)

group Traveller | 32 Reviews Written

4/5

Manager | Oyo Replied in 1 day

Heartfelt gratitude for sharing this, Arpit Kumar! This brings more responsibilities on our shoulder to ensure your futu ...more

DL
(Stayed 19 May, 2019)

women Traveller | 19 Reviews Written

4/5
it was a gud hotel..untill there staff got changed..at reception ,staff donot knw how to talk/treat the customers

Manager | Oyo Replied in 3 days

Thank you for sharing your feedback, Dimple! We aim towards providing our guests with a memorable experience with a comf ...more

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