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Hotel
Guest Reviews & Rating for Palette - The Slate Hotel Nungambakkam
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
2.2/5
33 Ratings
9 Reviews
5
4
4
3
3
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15
sarath sasi (Stayed 26 May, 2025)
1/5
I had booked a Deluxe Room with breakfas , but the experience was extremely disappointing.
They gave me a substandard, unhygienic room instead, and the TV wasn’t working. At check-in, they demanded extra payment, claiming the amount paid wasn’t sufficient—even though I had already paid in full.
They also did not provide the breakfast that was included in my booking. Overall, it was the worst customer service, and the place was poorly maintained and unclean. I would not recommend this property to anyone.
AM
Adil Mohamed (Stayed 6 May, 2025)
group Traveller
1/5
worst , i checked out immediately
AM
Adil Mohamed (Stayed 30 Apr, 2025)
1/5
worst stay they fooled us saying its a 4 star hotel, full of drunkards roaming around in this place, never safe fr family pls do not book
SK
Santosh Kumar Agarwalla (Stayed 20 Mar, 2025)
group Traveller
2/5
The rooms are ok but the hotel is not family friendly. It's situated inside of a Pub at the back of it and also the staff are irresponsible and slow. Also it's not like shown in the photographs.Not recommended if going with family.
PD
Parvinder Dhingra (Stayed 11 Feb, 2025)
solo Traveller | 10 Reviews Written
1/5
pathetic stay. no towel,no television,no ammenity, non usable matress, worst staff, worst customer support
HM
Harisiva Murugan (Stayed 12 Dec, 2024)
group Traveller
2/5
while check in they given a uncleaned room..after complaining to the reception they told if you want to change the room it will be extra chargeable ..i m not accepting that so they changed the room..while check out also I'm facing same issues..they stopped me in out side road because of linen was stained they charged extra amount for that which is not mentioned on hotel rules ...
SA
Shivani Aggarwal (Stayed 7 Nov, 2024)
solo Traveller | 1 Reviews Written
1/5
This was one of the worst stays I've ever had. Unfriendly staff, a smelly room, and cockroaches everywhere. I booked for 4 nights but left after only a few hours. If you value peace and cleanliness, avoid this place.
AM
Ajumel Mohammed (Stayed 6 Sep, 2024)
solo Traveller
2/5
Poor service. Bad behavior. I feel , no value for the money I paid. 11:45 i reached the place....check in time was 12.....rooms were not ready. no proper reception, the place looks like a dark shabby corner. I waited til 1210. I had a plan to checkin and go to office but it was getting late...I asked the reception guy to allow me to checkin . He denied to do it on his system and said u hav paid u hav a room blocked . No courtesy no empathy. Then i left to office. I came back at 6...he gave me a ...more
VG
Vibha G Mugwe (Stayed 19 Jul, 2024)
group Traveller
2/5
we had tried to contact the hotel as we had to check in early and freshen up for a visa appointment at 11. but the hotel staff had put in a different hotel's number as their own and were thus, unreachable.when we reached the place early, the staff was extremely rude and refused an early checkin despite us explaining the situation. when we asked them to atleast check their database if there are any rooms, they denied and asked us to cancel the stay. after checking in at 12,the room we were given ...more
SS
Santosh Singh (Stayed 23 Apr, 2024)
group Traveller
5/5
A remarkable experience! Everything was perfect, from the room to the amenities .
