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Guest Reviews & Rating for Payal palace

goRating

3.3/5

14 Ratings

5 Reviews
5
6
3
3
2
2
1
3

What our guests say?

  • Staff Courtesy (1)
SP
(Stayed 16 Jul, 2025)

1 Reviews Written

1/5
worst experience, no fan working, no cooler, away from city center. staff r not cooperative
DP
(Stayed 30 Dec, 2024)

group Traveller | 10 Reviews Written

2/5
Not a good stay, no room service, I have book 3 rooms for 10 people but When I reached manager was ask that he think I have booked 2 rooms and I was lucky that he has 3rd room remained. Bad smell in rooms, I think they had good rooms but they have gave last remained rooms which were totally different from photoes very very disappointed, no paid mineral water was left with them, no room services, no restaurant. You will get far better option in this price. Only good thing is location and garden. so 2 star for that otherwise deserve only 1.
(Stayed 31 Dec, 2023)

family Traveller

5/5
Amazing and helpful staff. Clean and peaceful location

Undefined | Undefined Replied in 1 month

Thank u for visiting again

JS
(Stayed 30 Dec, 2023)

group Traveller | 1 Reviews Written

2/5
To sum up - it is a private dharmshala cum lodge. First the positives - clean rooms, location is on main road and the night manager was courteous. Negatives - Morning/noon manager was borderline rude and unprofessional (checkot time is 12 noon but he expects you to checkout at 11-11.30 because he needs to start cleaning), towels have stains, bedsheets were dusty (no stain though), no-wifi (even though it is mentioned in the amenities), no one is around during early morning (7 am) when lot of rickshaw walas block your parking area and barely let you go in your own car to ghat.

Undefined | Undefined Replied in 1 month

Sorry for troubling you in my property.I m extremely sorry for my staff

TY
(Stayed 26 Dec, 2022)

family Traveller | 5 Reviews Written

5/5
excellent experience in the hotel with good staff .

Undefined | Undefined Replied in 6 days

Thank u most welcome sir

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