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Guest Reviews & Rating for Perfectstayz Alpine Retreat

goRating

4.3/5

181 Ratings

77 Reviews
5
122
4
22
3
15
2
8
1
14

What our guests say?

  • helpful staff (39)
  • comfortable room (23)
  • amazing experience (19)
  • good food (18)
  • necessary amenity (6)
  • new property (5)
  • + 6 more
AP
(Stayed 9 Aug, 2025)

5/5
good rooms, staff. Provided Early check in.
JO
(Stayed 5 Aug, 2025)

1/5
Service not good. Asked for towels multiple times, but no response. When we went to the reception to make a complaint, the Manager's reply was quite rude. Fan & AC both stopped workinh in the middle of night. Overall, an average stay
TP
(Stayed 14 Jul, 2025)

5/5
Grt experience with grt view n excellent service

Himanshu Kohli Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

(Stayed 4 Apr, 2025)

group Traveller | 1 Reviews Written

3/5
Room bedsheets & washroom (Executive room) were clean, although can be more improved. *Cons* 1. Bath towels provided were dirty yellowish and had some pungent smell within. 2. The electric kettle was not at all cleaned and don’t order something hot tea/coffee in room as there kettles are not clean at all. 3. Balcony floor had crow shit on it. 4. Room walls were wear out and need re-painting. 5. Games shown in images don’t work (no balls for table tennis & hand football). 6. Important thing to c ...more

Himanshu Kohli Replied in 3 months

Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope ...more

FS
(Stayed 1 Apr, 2025)

family Traveller

4/5
The hotel was good, the rooms were good from inside but seemed a bit small.

MMTReviewer5 Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

MS
(Stayed 20 Feb, 2025)

group Traveller

4/5
BV
(Stayed 14 Feb, 2025)

group Traveller

2/5
you should not promote such properties. horrible location. difficult to walk extremely narrow lanes. risky to drive. they downgraded our reserved hotel room category without our consent. didn't provide even a kettle for heating drinking water. bed tea wasn't available till after 8 am. had to leave a day early wasting a day tariff paid for2 rooms. you need to get us refund

Himanshu Kohli Replied in 5 months

Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope ...more

VR
(Stayed 10 Feb, 2025)

group Traveller

5/5
this hotel very clean and best for solo and couple services very good

MMTReviewer5 Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

MD
(Stayed 27 Jan, 2025)

solo Traveller

5/5
I had very good stay. Rooms are neat and clean with the all basic amenities. Location is the best. Staffs are very helpfuland knowledgeable, They also help me to organize activities like rafting, scooty, taxi. I would definitely come back again.

MMTReviewer5 Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

RR
(Stayed 27 Jan, 2025)

solo Traveller

5/5
Room were neat and clean with all basic amenities. Staffs were helpful all the time and organise some outside activities like rafting bungee and scooty. Location is the best of this property. It's easy to reach all the attractions from here like Lakshman jhula, Ram jhula and Triveni ghat. Food was also delicious but very limited option.

MMTReviewer5 Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

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