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Guest Reviews & Rating for Hotel Phoenix

goRating

4.1/5

254 Ratings

97 Reviews
5
126
4
71
3
34
2
9
1
14

What our guests say?

  • friendly staff (45)
  • clean room (25)
  • near the mall road (24)
  • nice stay (21)
  • nice food (18)
  • nice location (15)
  • + 6 more
(Stayed 20 Jul, 2025)

1 Reviews Written

3/5
Hotel is good and safe only thing is it's ghost road which is around 100 mtrs on mall road.
(Stayed 15 Jun, 2025)

group Traveller | 1 Reviews Written

3/5
inside hotel seems safe but the road from mall road to hotel around 150 meter is like ghost road....other wise hotel is ok ok...but all hotels at mussoorie are not like hotels, they don't treat guests like other city hotels does, better to book room one day advance then search by yourself you may found good deal, other wise hotel is good but tariff was higher compared to facilities,
PC
(Stayed 30 Apr, 2025)

group Traveller

5/5
This is a very good property..we have been coming here for 3 years..for us this is our vacation home..food is also very good
CP
(Stayed 1 Jan, 2025)

group Traveller

4/5
very nice hotel ,staff only problem is that there is direction or boards or sign to navigate to the hotel
RK
(Stayed 29 Dec, 2024)

group Traveller | 4 Reviews Written

1/5
The hotel is situated at a place where you need to go down hundreds of stairs to reach them,it's not at all at Mall road.It takes about 20 minutes walk to reach mall road picture palace.No help from the hotel in locating them and it took almost 2.2 hrs to locate them

Manager | Rajesh Replied in 11 days

Hello Sir, Sorry for the inconvenience you faced. As you mentioned on your feedback we want to update you that we alread ...more

YJ
(Stayed 24 Dec, 2024)

group Traveller | 2 Reviews Written

4/5
nice property very close to mall road and gun hill cable car nice staff behaviour good and very affordable breakfast overall very nice 5
GS
(Stayed 26 Nov, 2024)

group Traveller | 1 Reviews Written

5/5
Had a Confortable Stay friendly staff close proximity with Mall Road along with Car Parking hence given 5*. Will definitely like to visit again
(Stayed 25 Nov, 2024)

group Traveller

4/5
It was a pleasent stay. The staff is well behaved. Food quality was nice.
AA
(Stayed 28 Oct, 2024)

group Traveller | 2 Reviews Written

5/5
RS
(Stayed 18 Oct, 2024)

group Traveller | 10 Reviews Written

5/5
already posted

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