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Guest Reviews & Rating for Prana Wellness by Gayatri Resort

goRating

3/5

93 Ratings

54 Reviews
5
19
4
19
3
14
2
26
1
15

What our guests say?

  • nice staff (13)
  • super room (12)
  • friendly location (7)
  • not prompt service (4)
  • amazing place (4)
  • tasty food (2)
  • + 4 more
RS
(Stayed 1 Jun, 2023)

family Traveller | 3 Reviews Written

3/5
Hotel amenities are average. Overall staff behaviour is just ok, but lacks the minimum professionalism and concern for bonafide customer needs.
EG
(Stayed 27 May, 2023)

group Traveller

2/5
Bathroom was not clean
MS
(Stayed 17 Apr, 2022)

family Traveller | 3 Reviews Written

1/5
Pathetic service. No responsible person available on reception to resolve queries. In the morning there was no water and no one cares about the problem faced by guest. Rooms were dirty and no one care about the cleaning. The hotel required a change in management as Guests were suffering. Rooms were not clean. There was no water in the hotel and no one was available to hell. I had to myself identify the motor switch and started it. They all were sleeping and guest were looking for them. Irresponsible and careless management service.

Manager | Rahul Replied in 4 months

Thank you for your feedback and we sincerely apologise for the not so good stay experience. Rest assired we have taken m ...more

SS
(Stayed 17 Apr, 2022)

group Traveller

2/5
This hotel is poorly maintained. Water tap stopped while using toilet. Nobody cares to till last drop of water exhausts. Nobody was in the reception to answer. null will pick up your calls through Intercom or phone. I had worst experience in this hotel.

Manager | Rahul Replied in 4 months

Thank you for your feedback and we sincerely apologise for the not so good stay experience. Rest assired we have taken m ...more

YK
(Stayed 15 Apr, 2022)

group Traveller

1/5
Room Service is very slow.. nobody will come on one call, Unhygienic rooms dust in rooms.Red ants were there. Overall Resort Is not good.The food was quite tasty but resort is not worth it

Manager | Rahul Replied in 4 months

Thank you for your feedback and we sincerely apologise for the not so good stay experience. Rest assired we have taken m ...more

RS
(Stayed 7 Jan, 2021)

group Traveller | 55 Reviews Written

2/5

Manager | Hotel Replied in 11 days

Dear guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an unco ...more

SS
(Stayed 6 Jan, 2021)

group Traveller | 2 Reviews Written

2/5
The room was not clean properly. Gyeser was not working. Intercom was not working. Power outage occurred.

Manager | Hotel Replied in 9 days

Dear Guest, This is very sorry to hear from you that you did not have a pleasant experience at our hotel on your last st ...more

(Stayed 30 Nov, 2019)

group Traveller | 12 Reviews Written

2/5
staff is good need more improvement rooms are clean staff is good need more improvement rooms are clean

Manager | Ravi Replied in 11 hours

Dear Guest, We thank you for staying with us and for writing remarks about our property and services. we work on it

DG
(Stayed 8 Nov, 2019)

group Traveller

2/5
I used to book my stay in this resort ,but with time I have seen a decline in the up keeping of rooms , a lack of hygiene, the bath room foot mat was so dirty that it has not been washed/cleaned for a long time. The kitchen was so unhygienic and dirty that although my booking was for bed and breakfast but I did not take my complimentary b'fast. I will rethink visiting this property in my future stays.

Manager | Ravi Replied in 21 days

Dear Guest, We thank you for staying with us and for writing remarks about our property and services. we work on it

NC
(Stayed 15 Oct, 2019)

group Traveller

1/5
No room service for dinner, rooms not clean, need to pay billings in cash, only good thing is the location of the hotel.

Manager | Om Replied in 14 days

Dear Naveen ji, we thank you for staying with us and for writing remarks about our property and services. We work on it

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