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Guest Reviews & Rating for Hotel Regency
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.9/5
1365 Ratings
643 Reviews
5
538
4
294
3
226
2
121
1
186
What our guests say?
- cooperative staff (185)
- near surat railway station (135)
- good room (134)
- nice location (78)
- good stay (53)
- bad experience (31)
- + 6 more
JT
Jignesh Thathagar (Stayed 6 Aug, 2025)
4 Reviews Written
5/5
very helpful staff
md imran khan (Stayed 9 Jul, 2025)
group Traveller
5/5
VY
Virendra Yewale (Stayed 9 Jul, 2025)
5/5
very nice staffs
SG
Suresh Gosai (Stayed 17 Apr, 2025)
group Traveller
2/5
They provided me isoleted beds room for me and my wife . Small smelly room . No parking area in this hotel . No arrengement for my driver .
You charged me for delux room they give me lower quality room . Very bad experience with Goibibo
MS
Mayank Sharma (Stayed 25 Jan, 2025)
solo Traveller | 1 Reviews Written
1/5
too traffic noise , hard to sleep
rooms are not expected
RR
raj Raythatha (Stayed 20 Nov, 2024)
group Traveller
1/5
There is no basic facilities provided like water bottle , lift, soap , shampoo etc very bad experience
Nikunj Chavda (Stayed 21 Oct, 2024)
family Traveller | 10 Reviews Written
2/5
Hotel management cheating with customers.rooms photos are different and than they allotted rooms is different. Also the cleaning was not good.I don't recommend this hotel stay for those people who want batter comfortable stay.
Manager | Hotel Regency Replied in 2 days
Dear Sir, DELUX Room Was Allocated as per the Booking And Category selected. Though due to Inconvinience we had already ...more
MK
Murtaza Kachwala (Stayed 18 Oct, 2024)
group Traveller
1/5
**Worst ever experience at this property.* from start to finish we had a problem to deal with every single day of our 7 night stay. At the time of checkin we were offered a completely different category of room and many other “choices” to choose from…as they weren’t aware of the exact type of room we had booked!!! Finally I had to call customer support and spoke…and upon his intervention we were given a somewhat similar room at 9pm. We reached the property at 4pm…for 5 hrs we were made to shift ...more
Manager | Hotel Regency Replied in 5 days
Dear Sir, We Highly Regret the inconvinience caused to you but as per our records we had already shifted the room for be ...more
Harshad Jain (Stayed 16 Oct, 2024)
group Traveller | 2 Reviews Written
5/5
Hotel has good room and reception staff is too co-operative
Manager | Hotel Regency Replied in 7 days
Dear Sir, Thanks For Your Valuable Feedback, We hope to Serve You Better in Future.
SA
Saurabh Agarwal (Stayed 29 Sep, 2024)
group Traveller | 1 Reviews Written
1/5
Worst ever experience, very very small room compare to tariff @ 2400/Night, very interesting thing with such high cost hotel offered only one 500ml water bottle for two person and more is chargeable.. very bad
