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Reviews of Hotel Regency

Varachha Road, SuratBeside Ayurvedic Hospital Station Road, Surat395002Varachha RoadSuratIndia

3 minutes walk to Surat Railway Station

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13606403.9/5

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Guest Reviews & Rating for Hotel Regency

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3.9/5

1360 Ratings

640 Reviews

535

293

225

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186

What our guests say?

cooperative staff (185)
near surat railway station (135)
good room (134)
nice location (78)
good stay (53)
bad experience (31)
+ 6 more

Suresh Gosai (Stayed 17 Apr, 2025)

group Traveller

2/5

They provided me isoleted beds room for me and my wife . Small smelly room . No parking area in this hotel . No arrengement for my driver . You charged me for delux room they give me lower quality room . Very bad experience with Goibibo

Mayank Sharma (Stayed 25 Jan, 2025)

solo Traveller | 1 Reviews Written

1/5

too traffic noise , hard to sleep rooms are not expected

raj Raythatha (Stayed 20 Nov, 2024)

group Traveller

1/5

There is no basic facilities provided like water bottle , lift, soap , shampoo etc very bad experience

Nikunj Chavda (Stayed 21 Oct, 2024)

family Traveller | 10 Reviews Written

2/5

Hotel management cheating with customers.rooms photos are different and than they allotted rooms is different. Also the cleaning was not good.I don't recommend this hotel stay for those people who want batter comfortable stay.

Manager | Hotel Regency Replied in 2 days

Dear Sir, DELUX Room Was Allocated as per the Booking And Category selected. Though due to Inconvinience we had already ...more

Murtaza Kachwala (Stayed 18 Oct, 2024)

group Traveller

1/5

**Worst ever experience at this property.* from start to finish we had a problem to deal with every single day of our 7 night stay. At the time of checkin we were offered a completely different category of room and many other “choices” to choose from…as they weren’t aware of the exact type of room we had booked!!! Finally I had to call customer support and spoke…and upon his intervention we were given a somewhat similar room at 9pm. We reached the property at 4pm…for 5 hrs we were made to shift ...more

Manager | Hotel Regency Replied in 5 days

Dear Sir, We Highly Regret the inconvinience caused to you but as per our records we had already shifted the room for be ...more

Harshad Jain (Stayed 16 Oct, 2024)

group Traveller | 2 Reviews Written

5/5

Hotel has good room and reception staff is too co-operative

Manager | Hotel Regency Replied in 7 days

Dear Sir, Thanks For Your Valuable Feedback, We hope to Serve You Better in Future.

Saurabh Agarwal (Stayed 29 Sep, 2024)

group Traveller | 1 Reviews Written

1/5

Worst ever experience, very very small room compare to tariff @ 2400/Night, very interesting thing with such high cost hotel offered only one 500ml water bottle for two person and more is chargeable.. very bad

Narain Ratanchandani (Stayed 5 Sep, 2024)

group Traveller

1/5

Pathetic hotel. Small rooms. No cleanliness. dirty towels, bedsheets were torn with marks of dal and bathrooms had marks of pan masala. Terrible mosquito problem and no mosquito repellent provided as well. I wonder how this is a 3 star hotel. Don't go by the exterior. This is the worst hotel I ever visited. 1 star for the staff who atleast helped me replace the room.

Madhan S (Stayed 29 Jul, 2024)

group Traveller | 1 Reviews Written

1/5

Room size is too small. Heavy traffic sound from 7am to 11.30 pm not peaceful. I stayed 3 days but they are not clean the bathroom every day and not clean the trash even I informed. From the 2nd day onwards wetness smell came into this room..so easily getting throat pain.

P Bhargavi (Stayed 22 Jul, 2024)

group Traveller | 1 Reviews Written

1/5

room is very small, water problem, bathroom door not working and ac issue

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Reviews of Hotel Regency

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