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Guest Reviews & Rating for Hotel Royal Palace

goRating

3/5

18 Ratings

6 Reviews
5
4
4
4
3
2
2
4
1
4
TP
(Stayed 27 Oct, 2023)

group Traveller

1/5
Very bad He told me that your payment received for single person not both some time wait to me and then Id not accepting on phone
TC
(Stayed 2 Feb, 2020)

solo Traveller

1/5
shower not working, taps were broken even of toilet also, ac just acts like a fan, no basic channels on tv, phone provided for room service is just a show piece...not working at all, unprofessional behavior of the receptionist, bad room service, no bath kit, no towel or bedsheet change, a very bad smell in washroom which couldn't be removed with any kind of room freshner, probably a sewage chamber under the floor and despite all the complaints, they just asked to change my room, and when I ...more

Undefined | Prakash Patel Replied in 3 years

Thank you for providing your feedback and letting us know about this issue.”

SK
(Stayed 16 Nov, 2019)

family Traveller | 10 Reviews Written

5/5

Manager | Prakash Patel Replied in 3 years

“Thanks so much for sharing your experience with us. We hope to see you again soon.”

NL
(Stayed 1 Nov, 2019)

group Traveller

5/5
nice location and clean room and best service

Undefined | Prakash Patel Replied in 3 years

Thanks so much for sharing your experience with us. We hope to see you again soon.”

CM
(Stayed 3 Feb, 2018)

2/5
value for money hotel. service quality superb

Manager | Oyo Replied in 2 months

We are deeply saddened to know about your experience and sincerely apologise for the unpleasant situation you had to fac ...more

SM
(Stayed 27 Jan, 2018)

2/5
Receptionist behaviour not good, mineral water chargeable, limited breakfast.

Manager | Oyo Replied in 2 months

Dear Guest, We want to extend our sincerest apologies for the unpleasant experience that you had with us. Thank you for ...more

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