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Guest Reviews & Rating for Hotel Royal Treat
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.7/5
385 Ratings
136 Reviews
5
164
4
118
3
55
2
21
1
27
What our guests say?
- polite staff (39)
- nice room (34)
- good experience (31)
- near surat railway station (24)
- nice food (9)
- complimentary breakfast (8)
- + 5 more
AM
Arijit Mandal (Stayed 23 Jun, 2025)
solo Traveller
5/5
Rooms are clean.. Staffs are nice. Prefer to stay once again..
IA
intekhab Ahmad Khan (Stayed 31 Dec, 2024)
solo Traveller | 8 Reviews Written
3/5
property was very good location also, but the staff was not good with the customers unprofessional behaviour not able to handle the customers properly
SP
Shilpa Parkar (Stayed 30 Dec, 2024)
family Traveller
1/5
Not even worth a single star....Located in a small lane...only the reception looks good rest all is just nothing.
Firstly when we entered with a confirmed booking of 2 adults and 1 child the person at the reception asked me to pay extra for child...i denied to pay saying that I will cancel if it's not included then the main person checked and agreed, this was a big turn off.
secondly when we entered the room it was a very small room having a bathroom of just a toilet size . The flush wasn't wor ...more
JS
Janakbhai Suthar (Stayed 6 Dec, 2024)
solo Traveller
3/5
overall ok with experience
NK
Nirmal Kumar (Stayed 19 Nov, 2024)
solo Traveller | 4 Reviews Written
4/5
having an restaurant facility at the hotel will?be much helpful, as there is no restaurant in the vicinity
neat and clean
DS
Dhiraj Singh (Stayed 28 Sep, 2024)
group Traveller | 1 Reviews Written
3/5
JB
Jay Bhatia (Stayed 26 Sep, 2024)
solo Traveller | 13 Reviews Written
5/5
Amazing stay and nice hotel and rooms qere also nice....staff was also polite....worth for money and nice experience.
vipin kakde (Stayed 22 Sep, 2024)
solo Traveller
2/5
It is clean small rooms but they ordered food from outside which is worst and very bad and given room on 4 th floor without lift which wqs horrible
No lift operating , food they orderd from outside
Manager | Bipin Pandey Replied in 1 month
Sorry sir but photographs are not of our hotel, u are mistaking
AG
Aditya Gupta (Stayed 14 Aug, 2024)
group Traveller | 1 Reviews Written
2/5
Room service is not good at all, in name of breakfast buffet they serve you with 2-3 items like poha, chole puri, and idli thats it. From last 2 days we are calling for morning tea in room but as they are unable to serve, we waited for 20 mins and everytime you call they just say 5 mins.
Bed is size is small as for comfortable sleep for 2 people even after booking for bigger room size.
Should not be rated 3 star at all.
Manager | Bipin Pandey Replied in 22 days
Sorry for the inconvinience caused to you, but would like to say someting about the breakfast menu on the day you stayed ...more
DS
Dhiraj Setia (Stayed 7 Aug, 2024)
solo Traveller
1/5
everything was 3rd class
especially the food..worst quality
service too bad
eww!
Manager | Bipin Pandey Replied in 14 days
Respected Sir Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't ...more
