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Reviews of Hotel Salem Castle

Swarnapuri, SalemA/4, BHARATHI STREET, SWARNAPURI, Salem, Tamil Nadu, 636004 636004SwarnapuriSalemIndia

10 minutes walk to Salem New bus stand

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47113.5/5

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Guest Reviews & Rating for Hotel Salem Castle

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3.5/5

47 Ratings

11 Reviews

What our guests say?

Staff Courtesy (1)

Shanooj V (Stayed 23 Jul, 2025)

1 Reviews Written

1/5

The staff rude nature and they even not provide any plates or cutlery to room The manager behavior is very rude and he don’t know hot to treat a customer We order lunch as the properly rules clearly allowing that but they are not ready to provide any plates As a customer they treating us very badly

Athul Pradeep (Stayed 17 Mar, 2025)

group Traveller | 1 Reviews Written

1/5

The centralised ac is a joke. There js no cooling

Subramanya Joshi (Stayed 24 Jan, 2025)

solo Traveller | 10 Reviews Written

4/5

Good hotel, renovated neat and clean room, Breakfast was tastey. only drawback is service, if you call for any requirements they will pass on the telephone extension numbers , ovoroll good hotel

Veeralaksmi Nellainayagam (Stayed 19 Jan, 2025)

family Traveller

3/5

hotel rooms were clean and neat.. but smaller in size and coffee and food was ok. this is good hotel just for a quick stay

karthick P (Stayed 6 Nov, 2024)

group Traveller

4/5

ben noble (Stayed 22 Jul, 2024)

group Traveller | 1 Reviews Written

3/5

The room service was not good. I had to make multiple calls for getting water, glass and toiletries. We did not get a call to have the complimentary breakfast and the room service did not confirm if the coffee they brought to our room was part of the breakfast package. The AC temperature was stuck at 24°C. The TV had only local regional channels. No Good Night provided and so we had a disturbed sleep because of mosquitos.

Sathyanathan R (Stayed 27 Nov, 2023)

group Traveller | 1 Reviews Written

2/5

I have shared the pillow photo very pathetic. Their service is very bad especially double occupancy rooms they are not keeping 2 soaps like that. They are keeping only one you have to ask if required. You have to ask water bottles also they didn't refill water bottles the next day if you continue next day providing 500 ml only not even 1Litre. They are keeping a coffee maker and kept only two milk powders which you can't even use for one time coffee if double occupancy. Overall for /- rupees not worth.

Kamaraj c (Stayed 19 Nov, 2023)

family Traveller | 11 Reviews Written

5/5

Rooms are neat and clean. Really nice experience with Salem Castle.

Manager | Srithar Replied in 4 months

Dear Valued Guest, Greetings from Hotel Salem Castle, Salem!!On behalf of entire team, we thank you for your valuable ti ...more

aji mathew (Stayed 18 Sep, 2023)

solo Traveller

4/5

Nice location.... easy to access...very good breakfast... value for money

Manager | Srithar Replied in 13 days

Dear Valued Guest, Greetings from Hotel Salem Castle, Salem!!On behalf of entire team, we thank you for your valuable ti ...more

Geeta SK (Stayed 16 Apr, 2022)

women Traveller | 2 Reviews Written

1/5

I had worst experience and not worth for money. This given as a 3 star hotel however it is like a normal lodge. Room is filled with ac duct water when we woke in the morning. Such a badly maintained hotel.

M | Janani Replied in 7 months

Dear Guest Thank you for your feedback. We appreciate you taking the time to share with us your experience at our pro ...more