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Guest Reviews & Rating for SAPPHIRE PREMIUM HOTEL & SUITE

goRating

3.9/5

554 Ratings

133 Reviews
5
253
4
151
3
81
2
30
1
39

What our guests say?

  • polite staff (43)
  • good room (35)
  • nice experience (26)
  • convenient location (9)
  • hot water (4)
  • good place (3)
  • + 1 more
NP
(Stayed 16 Aug, 2025)

4/5
it was good, just some ventilation issues (fresh air)
PB
(Stayed 10 Jul, 2025)

3 Reviews Written

3/5
rain water entered in my room so we shifted.

Chandrakant Naik Replied in 15 days

Dear Guest,We sincerely apologize for the inconvenience caused due to rainwater entering your room during your stay.This ...more

PK
(Stayed 8 Jun, 2025)

family Traveller

4/5
Stayed here recently and had a great experience. The staff was professional and courteous, and the rooms were clean with a touch of luxury. It’s a good option for the price—comfortable and budget-friendly. Located right on the highway, it’s very convenient for travelers. Ample parking is available, which was a big plus. Overall, a pleasant and hassle-free stay.

Chandrakant Naik Replied in few seconds

Dear Guest,Thank you so much for your wonderful feedback!We’re delighted to know that you had a great experience during ...more

BP
(Stayed 29 May, 2025)

group Traveller

4/5
the stay was pleasant and peaceful. very well maintained rooms and overall the experience was good

Chandrakant Naik Replied in 2 months

Dear Guest,Thank you for your kind feedback!We’re glad to hear that your stay was pleasant and peaceful. It’s wonderful ...more

VJ
(Stayed 7 May, 2025)

group Traveller

2/5
hot water supply resumed on the 5th morning after taking a follow up for 2 hours from 6.30 am. in fact the house keeping contact never picked up a call. i had to inform the reception every time. the toilet was smelling and wash basin was choked.

Chandrakant Naik Replied in 2 months

Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay.Your feedback regarding the del ...more

SV
(Stayed 1 May, 2025)

women Traveller

1/5
1.to start with ac was not working in the room.we were told it would take 4/5 hours to repair the ac and they repairs was started in the room itself with water falling in the room. 2.washroom was not prepared when we entered the room. 3. no water for drinking was placed in the room. 4. ⁠there was a half glass drunk water on the table ( no cleaning), no housekeeping. 5. ⁠we checked out immediately and went to another hotel luckily and have asked for full refund. 6. ⁠please ensure full refund. 7 ...more

Chandrakant Naik Replied in few seconds

Dear Guest,We sincerely apologize for the inconveniences you experienced during your stay. The issues you have mentioned ...more

AN
(Stayed 29 Apr, 2025)

solo Traveller | 1 Reviews Written

5/5
the hotel room was clean and hygenic. food at restaurant also good

Chandrakant Naik Replied in 3 months

Dear Guest,Thank you for your kind feedback!We’re happy to hear that you found the hotel room clean and hygienic, and th ...more

SA
(Stayed 28 Apr, 2025)

5/5
place was nice 👍

Chandrakant Naik Replied in few seconds

Dear Guest,Thank you for your kind words and the thumbs up! 😊We’re glad you enjoyed your time with us and look forward ...more

NT
(Stayed 6 Apr, 2025)

solo Traveller

1/5
very bad experience .

Chandrakant Naik Replied in few seconds

Dear Guest,We're truly sorry to hear that your experience did not meet expectations. Your feedback is important to us, a ...more

RS
(Stayed 24 Mar, 2025)

group Traveller

3/5
Good budget hotel. I stayed here for just as overnight pitstop. Food is decent, did not disappoint.

Chandrakant Naik Replied in 4 months

Dear Guest,Thank you for your feedback!We’re glad to know you found our hotel to be a good budget-friendly option for yo ...more

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