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Guest Reviews & Rating for Shetty Gardenia Basavanagudi

goRating

3.5/5

148 Ratings

61 Reviews
5
51
4
40
3
15
2
19
1
23

What our guests say?

  • not clean washroom (6)
  • near banashankari (3)
  • such service (2)
  • good facility (2)
VR
(Stayed 30 Apr, 2025)

3 Reviews Written

1/5
worst experience
VR
(Stayed 22 Apr, 2025)

group Traveller | 3 Reviews Written

1/5
I had booking confirmation but the property manager dint allow me stating he dint received a confirmation mail from goibibo. Property manager was literally very rude he treated me as if the bouncer in a pub throwing a person out of the pub. I also had a doubt that he was using some in his working hours they way he spoke was very unusuall that to as a hotelier as a manager. inspite of giving booked I'd and payment details after an hour argument he gave room no 405 where no fan only in the prope ...more
MS
(Stayed 9 Sep, 2024)

solo Traveller | 1 Reviews Written

3/5
ROOM ARE GOOD HAVE TO IMPROVE MATRESS QUALITY AND LIGHT IS VERY DIM IN ROOM ITS FEELS LIKE YOU ARE IN DARK.
SG
(Stayed 9 Aug, 2024)

solo Traveller | 2 Reviews Written

2/5
Quality of service is poor. Wash room condition pathetic. No shampoo Water leakages are there. Linen is used and not in good condition. No breakfast. Coffee also after 8 pm. Till that time no service
S"
(Stayed 14 May, 2022)

group Traveller

1/5
We were welcomed by a peculiar attitude of Mr. Naresh D'Souza. The rooms were very unhygienic and found algae near the window. "algae would be there along with mosquitoes you need to adjust" was the cold response given by Mr. Naresh when complained about room. He neither came over to examine nor he apologised for his behavior. Rather we were given back saying "locals are not allowed for any accommodation at their hotel". Never expected such services from a chain of hotels like Shettys. Will reco ...more

Manager | Shetty Replied in 3 days

Dear Sir/ma'am, You have checked in at 2.15pm. You have opened the window of the air conditioned room for reasons best k ...more

PN
(Stayed 24 Apr, 2022)

group Traveller

4/5
Good experience related to stay.It was a pleasant stay privacy
DP
(Stayed 24 Apr, 2022)

group Traveller

4/5
We were there for the night only. Did not have any other service, as the restaurant was non-veg. Or limited exp was good enough.
(Stayed 15 Apr, 2022)

solo Traveller | 2 Reviews Written

1/5
This is a horrible place to stay. there was no running water in the room, and there were big rats running around in the reception. when asked about it, they said "don't worry, the rats are only downstairs, they won't come to the room" i immediately checked out and shifted hotels. please do not stay here ever

Manager | Shetty Replied in 13 hours

This man arrives after a fight with the auto driver at 5am.Probably found a rat on the road or footpath, checks in and u ...more

BM
(Stayed 9 Apr, 2022)

group Traveller

5/5
The rooms were clean, very comfortable, and the staff was amazing. I recommend this hotel for anyone visiting near Banasankari
SC
(Stayed 22 Feb, 2022)

group Traveller

3/5
There were cockroaches and the bathroom wasnt that clean. it's average, but good enough if you stay for 1 day

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