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Reviews of Shivalik Hills Mussoorie

MussoorieBig Bend Balahisar , Opp Wyne Allen School Mussoorie 248179248179MussoorieMussoorieIndia

1.2 km drive to The Mall Road

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2621403.9/5

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Guest Reviews & Rating for Shivalik Hills Mussoorie

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3.9/5

262 Ratings

140 Reviews

110

What our guests say?

polite staff (48)
pleasant stay (28)
spacious room (26)
near the mall road (26)
delicious food (18)
great property (16)
+ 6 more

Rahul Verma (Stayed 26 May, 2024)

group Traveller | 9 Reviews Written

3/5

The stay was ok but we asked staff to give me the room from where i can see some view. But they gave me the room from where i cant see anything

Reveue | Piyusha Replied in 10 days

Dear Guest, Greetings from Shivalik Hills Mussoorie! We are extremely thankful for your kind words of encouragement ...more

Saurabh Jain (Stayed 24 Mar, 2024)

family Traveller | 2 Reviews Written

1/5

it's an average hotel, not maintained properly you can not get morning tea till 8.30 am . many other options available at this price

Revenue | Piyusha Replied in 8 days

Dear Guest, Greetings from Shivalik Hills Mussoorie!! Thank you for sharing your feedback. We are sorry to note that ...more

madhuraj srivastava (Stayed 10 Nov, 2023)

family Traveller | 1 Reviews Written

5/5

It was good experience we got free upgrade for rooms and food was good, mall road is not far from hotel but inclination make your walk more slower and it approx 1.3 km from hotel. Good parking space for all type of vehicle

General Manager | Bhagchand Replied in 2 months

Dear Sir Greetings from Shivalik Hills ! We are extremely thankful for your kind words of encouragement about our hotel' ...more

Himanshu Sehgal (Stayed 7 Oct, 2023)

family Traveller | 2 Reviews Written

5/5

General Manager | Bhagchand Bairwa Replied in 19 days

Dear Sir Greetings from Shivalik Hills ! We are extremely thankful for your kind words of encouragement about our hotel' ...more

Sudutt Sharma (Stayed 10 Apr, 2023)

group Traveller | 6 Reviews Written

2/5

services not satisfactory. behavior of one female staf is very bad. hot water problem is there. location of hotel far away from mallroad.local taxi is not available in hotel. hotel food is very good .room is very clean and spacious. bath room is also clean.

Crm Team | Bhaskar Replied in 5 days

Dear Mr. Sharma, Thank you for taking time and sharing your feedback. We would like to apologize for the inconveniences ...more

Raju Rawat (Stayed 29 Nov, 2022)

family Traveller | 1 Reviews Written

5/5

It was an awsome trip and have a facilities and services provided by the shivalik staff... Amazing, I would prefer again the same hotel if I will make a plan again...

Revenue | Piyusha Replied in 5 hours

Dear Mr. Rawat, Greetings from Shivalik Hills ! We are extremely thankful for your kind words of encouragement about ...more

Varun Sharma (Stayed 14 Jul, 2022)

family Traveller | 10 Reviews Written

2/5

Due to lack of staff no one is ready to pick up calls from room for room services... very bad experience with family... for every thing i need to go up and down... 😭

Revenue Manager | Piyusha Replied in 2 months

Dear Mr. Sharma, Greetings It is our continuous endeavor to provide our guests with highest levels of hospitality, an ...more

amit kumar (Stayed 10 Jul, 2022)

family Traveller | 2 Reviews Written

1/5

Total money loss No service No food Room under construction No wify No tv No phone for room service.

Revenue | Piyusha Replied in 2 months

Dear Mr. Kumar, Greetings from Shivalik Hills!!! Thank you for sharing your feedback. We are sorry to note that your ...more

Charanjit Singh (Stayed 4 Jul, 2022)

family Traveller | 5 Reviews Written

1/5

So we booked our stay here for 3 days through premium view room so there was not a great view from there. Next the manager there was so rude he was behaving like a military no smile no customer greeting way nothing it was like we are school children and he is your rude master.Also there were no amenities, no maintenance of taps they were falling and all also for 2 cups of tea a day we have to beg them. Also the quality of food was so bad tasteless and it was of the price of a 5 star hotel too costly.

Revenue | Piyusha Replied in 2 months

Dear Mr. Singh, Greetings from Shivalik Hills!!! Thank you for sharing your feedback. We are sorry to note that your ...more

Diwakar Malhan (Stayed 4 Jul, 2022)

family Traveller

3/5

Very Pathetic Experience to Stay at Hotel Kamakshi Grand. showing 4 Star property but this is actual in 2 Star Rating against they provide facilities to travelers.Charge high room rent, but in actual condition was Pathetic, single chair available in room which is not to use for sitting.No dish TV recharge at any room, only 4 -5 free channels play. Manager behavior was rude and told to guest this is for bad weather.As against the check in and out rule manager forcely told us to checkout @ 10 AM, and also surprisingly wifi connections stop before checkout.

Revenue | Piyusha Replied in 2 months

Dear Mr. Malhan, Greetings from Shivalik Hills!!! Thank you for sharing your feedback. We are sorry to note that you ...more