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Guest Reviews & Rating for Hotel SMR Palace-Rooftop - view Taj Mahal

goRating

3.2/5

17 Ratings

7 Reviews
5
7
4
1
3
3
2
1
1
5
BY
(Stayed 7 Mar, 2025)

group Traveller

1/5
toilets were dirty and stinky 🤮 and the plates in which we were served tea was broken. and after that we were changed extra just because of early checking in and the food in the hotel was expensive and very much unhygienic and food tasted very bad
(Stayed 15 Jan, 2025)

solo Traveller | 9 Reviews Written

1/5
1.there was no tv provided in room 2.very dirty room, hairs and dust on bed 3.bedsheet was having big strains 4.breakfast was including but only one paratha and chai if you ask for one extra paratha or chai you have tobpay for it. 5.room was not cleaned properly there were condoms in drawer
PS
(Stayed 29 Dec, 2024)

group Traveller | 2 Reviews Written

5/5
It was a pleasant stay in SMR hotel. all the staff was very cooperative.

Undefined | Undefined Replied in 8 days

Thanks sir

RP
(Stayed 28 Dec, 2024)

group Traveller | 1 Reviews Written

2/5
very bad.. even the basic amenities are missing.. no doormat, no towel, no lock in door...phone not functioning.. no wifi...

Undefined | Undefined Replied in 8 days

Thanks sir

SA
(Stayed 17 Oct, 2024)

group Traveller

5/5
Great hospitality. Great washroom and dinner areas.

Owner | Ashish Thakur Replied in 2 months

Thankyou so much ,it’s our pleasure

SS
(Stayed 23 Sep, 2024)

group Traveller

3/5
The room is good, but it wasn't properly cleaned. there is no dustbin in the room too. it was good

Undefined | Undefined Replied in 3 months

Thanks sir

SK
(Stayed 26 Jul, 2024)

group Traveller

5/5
The hotel rooms and bathrooms are very clean and the hotel staff is also very good. The food here is tasty.

Owner | Ashish Thakur Replied in 5 months

Thankyou so much sir

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