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Guest Reviews & Rating for Snow Retreat By DLS Hotels

goRating

3.9/5

359 Ratings

224 Reviews
5
157
4
111
3
40
2
15
1
36

What our guests say?

  • helpful staff (82)
  • spacious room (43)
  • nice location (35)
  • tasty food (31)
  • nice stay (27)
  • good view (24)
  • + 6 more
SY
(Stayed 13 Jul, 2025)

group Traveller

4/5
very nice peaceful place and hotel staff is very helpful and kind person
SY
(Stayed 13 Jul, 2025)

4/5
hotel is at very peaceful place and top of that hotel staff is very helpful and supportive and he is very kind person
VP
(Stayed 29 Dec, 2022)

group Traveller

5/5
hotel is good and infrastructure of hotel is also good behaviour of staff is favorable for their customers

Reservation Team | Dls Hotels Replied in 1 year

Thankyou For Feedback

ST
(Stayed 1 Nov, 2022)

group Traveller

1/5
smells bad water blockages in washroom no good view and staff was not good at midnight some guest arrived and they were shouting loudly i reported to reception but there is solution for that they didn't do anything i asked them to cancel my booking for next day but they didn't refunded me. overall not worth the price poor service .poor hygiene

Reservation | Dls Hotels Replied in 1 year

Dear sir we really apologize for the inconvenience you had faced in our hotel . Thank you for your genuine Feedback ...more

(Stayed 26 Jul, 2022)

group Traveller | 1 Reviews Written

5/5
Very nice place fr enjoying. Please placed with wonderful view. Good service with kitchen. Nice stay at hotel. Fresh food availability

Sales Amp Reservation | Poonam Replied in 4 months

Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope ...more

SK
(Stayed 23 Apr, 2022)

family Traveller

1/5
Hotel is not in good condition feel like horror bunglow not even electricity back up properly. my experience is very bad.

Reservation | Dls Hotels Replied in 1 year

Dear sir we really apologize for the inconvenience you had faced in our hotel . Thank you for your genuine Feedback ...more

PM
(Stayed 1 Mar, 2022)

group Traveller

5/5
Location is good, room was not proper maintained, washroom was very dusty and seat was moving itself. Bad experience overall.

Manager | Snow Retreat Replied in 1 day

Dear guest, thanks a lot for your valuable feedback, we are delighted to hear that you enjoyed our services. We do hope ...more

RS
(Stayed 28 Feb, 2022)

group Traveller

1/5
the stay in snow retreat hotel is very bad the room quality is so poor no cleanly properly and no veiw from the room . the is no reception service . please no one book the room this hotel

Reservation | Dls Hotels Replied in 2 years

Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much ...more

(Stayed 27 Feb, 2022)

group Traveller

3/5
Location was good, Room quality average,Tv remote not working. breakfast was also average. no towels,no wi fi ,no response from reception

Reservation | Dls Hotels Replied in 2 years

Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much ...more

TS
(Stayed 26 Dec, 2021)

family Traveller

1/5
utterly disappointed..didn't get anything we were promised...tv not working, bathroom not clean,geyser was useless,even heater(charged extra) was not working..steer clear if u want a nice trip.

Reservation | Dls Hotels Replied in 2 years

Dear sir According to your feedback we will try to resolve these problems as soon as possible and thank you so much ...more

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