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Guest Reviews & Rating for SRM Hotel

goRating

4.1/5

294 Ratings

64 Reviews
5
111
4
79
3
55
2
26
1
23

What our guests say?

  • courteous service (9)
  • srm university (8)
  • bad experience (6)
  • best place (5)
  • best location (3)
  • stinky room (3)
  • + 2 more
SV
(Stayed 15 Jun, 2025)

group Traveller

2/5
First time in life it happened that the house keeping department two guys entered the room within 2 minutes of knocking the door using master key just to refill the chips and peanuts if the guest is inside they CANNOT ENTER
KR
(Stayed 16 May, 2025)

family Traveller

3/5
Not a good place for family members , good for business visit
SR
(Stayed 29 Apr, 2025)

solo Traveller

5/5
feel better nice staff good behavior and friendly. good services
AK
(Stayed 2 Apr, 2025)

solo Traveller | 3 Reviews Written

5/5
DK
(Stayed 13 Mar, 2025)

solo Traveller | 79 Reviews Written

5/5
very nice hospitality and good rooms. except for a few flies I found in my room. very close to the SRM University. good taste of food and nice spread of buffet for breakfast, lunch and dinner.
TK
(Stayed 8 Feb, 2025)

group Traveller

2/5
service is pathetic and no one is to assist to handle baggage when you reach there. providing any of ID to prove identity is the rule in India, but asking for Adhar card alone is silly. unprofesional front staffs. Not providing necessary items in room unless you ask for it!!!. WiFi is always interupting. power failure is regular but by God's grace having back up. room is clean. but not spaceous for the price. just squeezing the customer pocket.....
NM
(Stayed 17 Aug, 2024)

group Traveller | 1 Reviews Written

5/5

Manager | Srm Hotel Replied in 8 days

We're delighted to know that you had an exceptional experience with our services. Your satisfaction is our ultimate goal ...more

YK
(Stayed 10 Aug, 2024)

solo Traveller | 1 Reviews Written

4/5

Manager | Srm Hotel Replied in 18 hours

We're so grateful for your 4-star rating! It's always nice to hear when our customers are happy with our products or ser ...more

TA
(Stayed 5 Jul, 2024)

solo Traveller

4/5
Very beautiful rooms and pleasant ambience. But however the rates of the room can be lowered slightly due to the location.
VR
(Stayed 1 Feb, 2024)

group Traveller | 1 Reviews Written

3/5
Housekeeping was very slow & non responsive. Rest of the services except housekeeping were good. Further it is far of from Chennai Maintown and therefore it is costilier than similar hotels in Maintown chennai. Connectivity is poor and travel towards chennai is not only time consuming but costly as well and hence rates need to be reduced accordingly.

Manager | Srm Hotel Replied in 14 days

Dear Vivek, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the hou ...more

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