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Guest Reviews & Rating for Hotel Star Palace

goRating

3.6/5

1060 Ratings

479 Reviews
5
448
4
219
3
177
2
89
1
127

What our guests say?

  • cooperative staff (141)
  • near jaipur railway station (96)
  • nice experience (87)
  • good room (81)
  • nice location (50)
  • nice food (44)
  • + 6 more
AC
(Stayed 28 Jul, 2025)

1 Reviews Written

1/5
Absolutely pathetic !!! Bed bugs in the room all over No Water bottles.... Stinky rooms and Extreamly Rude staff.....Checked out mid night Due to the pathetic serrvice and i am not booking From GOIBIBO ever after this....

Team Hotel Reservation Replied in 2 days

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

NK
(Stayed 13 Jul, 2025)

family Traveller

1/5
intially room looked fine but experience was worst later when at night, we saw many cockroaches coming out on bed and tables and everywhere around. on complaint they sprayed some repellents but next day it appeared again all around.

Team Hotel Reservation Replied in 4 days

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

SK
(Stayed 6 Jul, 2025)

family Traveller

1/5
Subject: Urgent Complaint Regarding Stay at The Star Place Hotel – Request for Refund and ActionDear Goibibo Team,I am writing to raise a serious complaint regarding my recent booking at The Star Place Hotel. I had checked in but had to check out within just two hours due to extremely poor conditions at the property.The issues I faced included:Lack of cleanliness in the roomNon-functional air conditioner with water leakageTelevision was not workingNo response from the reception desk even after i ...more

Team Hotel Reservation Replied in 17 days

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

SK
(Stayed 2 Jul, 2025)

1/5
Very bad I m check out only two hours

Team Hotel Reservation Replied in 1 month

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

KS
(Stayed 24 May, 2025)

5/5
nice stay with cooperating staff

Team Hotel Reservation Replied in 4 days

Greetings Sir ! Thank you for sharing your experience around. We look forward to your next stay.

GC
(Stayed 23 May, 2025)

5/5
very friendly behaviour

Team Hotel Reservation Replied in 1 day

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are s ...more

MD
(Stayed 12 May, 2025)

group Traveller

1/5
very bad 👎 hotel room also different which i have selected darty room and toilet also fan not working

Team Hotel Reservation Replied in 2 months

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

(Stayed 29 Apr, 2025)

family Traveller | 2 Reviews Written

2/5
room book kiya tha 2+1 bedroom wala but room dusra de diya..bathroom not good, khana bhi shi nhi tha...

Team Hotel Reservation Replied in 2 months

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

MS
(Stayed 18 Mar, 2025)

group Traveller

4/5
Always book breakfast Service need to increase in dinning. Long waiting time. Room service, order through landline service is good , good maintenance of room, hot water 24 hours

Team Hotel Reservation Replied in 4 months

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

SM
(Stayed 16 Mar, 2025)

group Traveller

4/5
The hotel has a great location and offers a pleasant stay. The overall experience was good, but the room service could be improved for a more seamless experience.

Team Hotel Reservation Replied in 4 months

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team sha ...more

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