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Guest Reviews & Rating for Hotel STM Palace

goRating

3.4/5

19 Ratings

6 Reviews
5
5
4
4
3
6
2
2
1
2
(Stayed 13 Mar, 2024)

family Traveller | 14 Reviews Written

2/5
THEY ARE CHARGING FOR 1 LITTER WATER BOTTELE FOR 25 RS
PS
(Stayed 3 Mar, 2022)

group Traveller

1/5
the duty manager who came in the morning time was very rude and behaved badly infront of women i don't recommend this

Manager | Hotel Replied in 16 hours

WE ARE SORRY FOR THE INCONVENIENCE SIR BUT THE PROBLEM IS YOU HAVE BOOKED FOR 2 PAX AND ABOUT 7 PAX WERE CAME TO REF ...more

RT
(Stayed 28 Dec, 2021)

group Traveller

2/5
Dissatisfied. We had an emergency at home and left the hotel onthe veryfirst day. We just statyed a night. Booked for three nights and our request for repayment was denied. Will never recommend this hotel to any of my friends.

Manager | Stm Palace Replied in 14 hours

Dear Sir you are Reserved for the 4 days in the policy as par teams We Should Wait For The Management Rules And ...more

RA
(Stayed 10 Dec, 2021)

group Traveller

5/5
Great location, friendly staff who goes out of their way to make us feel comfortable. Clean room with good bed was a great plus

Manager | Hotel Replied in 5 hours

THANK YOU VERY MUCH SIR. WELCOME

SR
(Stayed 18 Apr, 2021)

group Traveller | 1 Reviews Written

1/5
There was no supply of hot water at the time of requirement. Poor service

Manager | Hotel Replied in 1 month

extremely sorry sir.

(Stayed 19 Mar, 2021)

solo Traveller | 62 Reviews Written

4/5
Centre of city. Rooms are very stylish and 40 inch m. Bed is very soft. Good room service. Bathrooms are very clean and stylish too. Over all the room is very luxurious. Big lobby in reception. Restaurent is very big and french type. Big Garden in front of hotel. I like the way the bed and pillow kept clean. Additional 2 pillows were in room itself. Coffee kettle was ready in room.

Manager | Hotel Stm Palace Replied in 1 day

THANK YOU SIR

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