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Guest Reviews & Rating for Surbhi Palace
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.6/5
915 Ratings
429 Reviews
5
280
4
208
3
182
2
96
1
149
What our guests say?
- helpful staff (84)
- prime location (53)
- good room (45)
- near bus stand (25)
- bad experience (14)
- good stay (12)
- + 6 more
DP
Deepak Prajapati (Stayed 26 Dec, 2023)
group Traveller
1/5
Pathetic stay, very poor staff, don't waste your money, first take a look then book, I had a very bad experience in my life They denied booking first, despite they have rooms still saying no rooms available after my complaint & cancellation request they provide me other room, any ways all rooms are in bad condition I have heavy luggage they provide me top floor & without any help i pooled my all luggage to roomeven they have rooms thats why i have already paid the amount they are giving me worst room & saving other rooms for coming guest who will first take a look on rooms
PH
prathamesh hadawale (Stayed 22 Mar, 2020)
group Traveller
3/5
in terms of money it is good hotel but roms were ok ok, bed sheets were not that good, needs to improve hygiene quality.
it was ok ok not that good and not that much bad beacuse hotel is in prime location but rooms were not that good..
RAKESH Kumar (Stayed 20 Mar, 2020)
solo Traveller
5/5
Nice hotel room and Nice hotel. near by Market and bus stand. hotel manager and staff are very helpful. over all nice stay.
DV
Dileep Verma (Stayed 20 Mar, 2020)
solo Traveller | 1 Reviews Written
1/5
Before hotel booking I have called on given said number to ask regarding early check in the concern person agree to give room, then I have booked the room, but when I have came here , hotel staff deny to give room, after too many argument he has given room
PJ
pravin jangir (Stayed 14 Mar, 2020)
group Traveller | 9 Reviews Written
1/5
room cleaning does not better and room size are so small
AA
Ankit Anjana (Stayed 4 Mar, 2020)
group Traveller
3/5
Budget hotel
KS
kapil sharma (Stayed 25 Feb, 2020)
solo Traveller
5/5
very good hotel, good location, and very easy approach
JJ
Jp Jangid (Stayed 8 Jan, 2020)
group Traveller | 1 Reviews Written
3/5
room is smalling, curtains are dirty. staff is okay. parking out site hotel on road.😪😫 food is below average.
Manager Yashwant Shankhala | Surbhi Replied in 1 day
next time so butter madam ok thanks you so much madam
Pawan Upadhyay (Stayed 28 Dec, 2019)
family Traveller | 3 Reviews Written
1/5
not good
Manager | Surbhi Replied in 24 days
thanks
PO
Prem Ojha (Stayed 20 Dec, 2019)
group Traveller | 14 Reviews Written
3/5
room is avearage...staff behavor is good and copratable..
Manager Yashwant Shankhala | Surbhi Replied in 22 hours
thanks a lot
