Reviews of Hotel Surya Kiran

MussoorieThe Mall Road, Near Udupi Restaurant, Mussoorie248179MussoorieMussoorieIndia

10 minutes walk to The Mall Road

View Map

2101283.5/5

View Reviews

Guest Reviews & Rating for Hotel Surya Kiran

Sort By:Latest first

Sort By

Latest first

Helpful first

Positive first

Negative first

goRating

3.5/5

210 Ratings

128 Reviews

What our guests say?

good staff (35)
wonderful location (26)
mall road (25)
deluxe room (22)
delicious food (22)
comfortable stay (14)
+ 5 more

Aneesh Malhotra (Stayed 24 Sep, 2023)

family Traveller

1/5

owner at desk was very rude , he asked for rs 500 for check in 1 hour earlier, I had a small baby still he did not bother, staff was very rude and it's not a hotel its a hostel, they will treat u like hostel students, all staff are dumb and they are afraid of the owner , the owner charges extra if you will pay by UPI, avoid this hotel and go for better options

Manager | Sohan Rawat Replied in 22 hours

Dear Sir this is to apprise you that you had a booking of a Budget room but still we upgraded you to Deluxe room categor ...more

Deepak Kumar (Stayed 16 Dec, 2019)

group Traveller | 8 Reviews Written

3/5

hotel was quite good. located in the centre of mall road staff was cooperative..

Manager | Kalam Replied in 20 days

Thank you for your review, we assure you of better hospitality in future

HISHANT KHANDELWAL (Stayed 15 Dec, 2019)

group Traveller | 7 Reviews Written

1/5

veery bad extra blanket not available and bad smell having the room not safe

Manager | Suryakiran Replied in 4 days

We regret the inconvenience.

Deepak Sehgal (Stayed 3 Dec, 2019)

group Traveller | 9 Reviews Written

3/5

very basic hotel just the location is near Mall road , rest the room needs some little little repairing, they don't provide hot kettle , no shampoos, in December no heater in rooms ( extra charges around 400 rs.) ... We asked for hot water they gave in a thermos and it tasted bad .... bathroom had geyser with wires coming out , the exhaust did not work , over all an average stage ....

Manager | Suryakiran Replied in 5 months

We regret the inconvenience and assure you of better service in the future.

DEEPESH KUMAR (Stayed 29 Sep, 2019)

group Traveller

1/5

room under construction very dirty and loud sounds and staff was don't carefull .room service very costly and higher prices

Manager | Suryakiran Replied in 1 month

we regret the inconvenience caused.

Abhijit Pattnaik (Stayed 19 Aug, 2019)

family Traveller

4/5

food is not that good but location and rest are nice