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Guest Reviews & Rating for Hotel Surya Kiran

goRating

3.5/5

210 Ratings

128 Reviews
5
57
4
62
3
47
2
22
1
22

What our guests say?

  • good staff (35)
  • wonderful location (26)
  • mall road (25)
  • deluxe room (22)
  • delicious food (22)
  • comfortable stay (14)
  • + 5 more
AM
(Stayed 24 Sep, 2023)

family Traveller

1/5
owner at desk was very rude , he asked for rs 500 for check in 1 hour earlier, I had a small baby still he did not bother, staff was very rude and it's not a hotel its a hostel, they will treat u like hostel students, all staff are dumb and they are afraid of the owner , the owner charges extra if you will pay by UPI, avoid this hotel and go for better options

Manager | Sohan Rawat Replied in 22 hours

Dear Sir this is to apprise you that you had a booking of a Budget room but still we upgraded you to Deluxe room categor ...more

DK
(Stayed 16 Dec, 2019)

group Traveller | 8 Reviews Written

3/5
hotel was quite good. located in the centre of mall road staff was cooperative..

Manager | Kalam Replied in 20 days

Thank you for your review, we assure you of better hospitality in future

HK
(Stayed 15 Dec, 2019)

group Traveller | 7 Reviews Written

1/5
veery bad extra blanket not available and bad smell having the room not safe

Manager | Suryakiran Replied in 4 days

We regret the inconvenience.

(Stayed 3 Dec, 2019)

group Traveller | 9 Reviews Written

3/5
very basic hotel just the location is near Mall road , rest the room needs some little little repairing, they don't provide hot kettle , no shampoos, in December no heater in rooms ( extra charges around 400 rs.) ... We asked for hot water they gave in a thermos and it tasted bad .... bathroom had geyser with wires coming out , the exhaust did not work , over all an average stage ....

Manager | Suryakiran Replied in 5 months

We regret the inconvenience and assure you of better service in the future.

DK
(Stayed 29 Sep, 2019)

group Traveller

1/5
room under construction very dirty and loud sounds and staff was don't carefull .room service very costly and higher prices

Manager | Suryakiran Replied in 1 month

we regret the inconvenience caused.

AP
(Stayed 19 Aug, 2019)

family Traveller

4/5
food is not that good but location and rest are nice

Manager | Suryakiran Replied in 3 months

Thank you for choosing us for your stay, hope to host you again very soon in the near future.

JS
(Stayed 16 Jul, 2019)

group Traveller | 1 Reviews Written

4/5

Manager | Suryakiran Replied in 4 months

Thank you for your review. We assure you of even better services in the future.

SK
(Stayed 15 Jul, 2019)

family Traveller

3/5
good hotel. but kitchen works after 8.30 in morning. so no morning tea before 8.30AM.

Manager | Suryakiran Replied in 19 days

SORRY FOR THE INCONVENIENCE CAUSED, IT SHALL BE OUR ENDEAVOUR TO SERVE YOU BETTER NEXT TIME THANKS AND REGARDS

VS
(Stayed 15 Jul, 2019)

family Traveller | 1 Reviews Written

5/5
very good hotel..on mall road..roms were very neat and clean. staff was also very nice.

Manager | Suryakiran Replied in 4 months

Thank you very much for your review. We appreciate your gesture and hope to host you again.

(Stayed 13 Jun, 2019)

family Traveller | 10 Reviews Written

3/5
Its a avg hotel but in season rates were very high.Breakfast was simple with less items. Average

Manager | Suryakiran Replied in 5 months

We regret the inconvenience caused and assure you of better services in future.

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