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Hotel
Guest Reviews & Rating for Svatma-A Luxury Heritage Resort
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
4.3/5
44 Ratings
22 Reviews
5
28
4
9
3
4
1
3
What our guests say?
- friendly staff (8)
- spacious room (4)
- excellent place (4)
- exceptional food (3)
- good experience (3)
- authentic south indian (2)
JC
J.vishnu chander (Stayed 15 Jul, 2025)
group Traveller | 1 Reviews Written
1/5
no proper service, not responsive , most of ac were worn out . not at all worth for money
LS
Lini Soosan (Stayed 17 Jun, 2025)
group Traveller
4/5
Pool was under maintenance. The power was disrupted a few times leaving us with no lights or air conditioning. Toiletries were not maintained, found rust in the shaving kit that was provided. Other than these issues the room was good. It did feel like a heritage place. Staff were helpful. Just felt that such a nice place could have been maintained better.
VV
Vidya Vr (Stayed 14 Jul, 2024)
group Traveller
5/5
excellent place ,staff was really cooperative and helpful...this stay really made our trip great
CM
Chandhana Manohar (Stayed 19 Sep, 2023)
family Traveller | 2 Reviews Written
5/5
it was an extraordinary stay. The room was very comfortable. But the food was super expensive but tasty
HS
HIMANSHU SHAH (Stayed 29 May, 2023)
family Traveller | 13 Reviews Written
3/5
Proactiveness and promptness missing in the service from staff be it on reception or at pool or in restaurant, this is big reason you don't feel the warmth as guest especially from 5 star property. other aspects around room size, cleanliness, food, breakfast spread all are good.
KP
Krishna P (Stayed 12 Apr, 2023)
group Traveller | 1 Reviews Written
5/5
Really great experience. Super professional staffs. Good food.
Great ambience.
DA
Deepa Amre (Stayed 28 Dec, 2022)
family Traveller
5/5
Excellent traditional feel hotel.
Food taste, quality and care- 10/10. Traditional thali was excellent .
Staff service and attitude-10/10
Cleanliness of rooms and bed-10/10
Spa-10/10
Traditional Welcome - invaluable and such a beautiful touch.
The complimentary red banana and traditional snacks were tasty.
Tastefully decorated and the only hotel that is similar to India's best Taj chain hotels hospitality. Mild Citrus fragrance and floral scents welcome you in the rooms and corridors with trad ...more
Praveen Eg (Stayed 11 Oct, 2022)
family Traveller
5/5
Superb ambience and excellent service. My kids loved it.!!!
RV
Rajamani Visweswaran Ashok (Stayed 18 May, 2022)
group Traveller
4/5
Very nice property. Room was good. Restaurant was fine. Housekeeping Service and Reception was good.
Food service in restaurant needs improvement. Asked for Bread and juice. Was not served. Restaurant was not at all crowded.
The coffee cups in the room had stains.
Overall a good experience. If food service and Housekeeping cleaning of rooms are improved it would be great. Considering the rates, they definitely need to be improved
MN
MURALI NATARAJAN (Stayed 23 Feb, 2022)
group Traveller | 7 Reviews Written
5/5
