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Guest Reviews & Rating for The Cloud Hotel

goRating

4.1/5

287 Ratings

110 Reviews
5
128
4
93
3
41
2
11
1
14

What our guests say?

  • quick service (32)
  • nice stay (25)
  • good room (23)
  • nice food (12)
  • excellent place (8)
  • good breakfast (7)
  • + 3 more
PC
(Stayed 30 Jan, 2025)

group Traveller

1/5
I stayed in 2 different rooms which both had weird smell for some reason and bathrooms in both of those rooms didn't have proper drainage facility, exhaust in both the bathrooms didn't work, key card didn't work most of the time; had to go down to reception every time and ask somebody to come and unlock the door for us via their master key. Also be careful with the booking as they tried to give me the twin bed room when I had specifically booked and paid full in advance for the deluxe room. They ...more
KT
(Stayed 9 Aug, 2024)

solo Traveller

4/5
my stay was comfortable. slight application for quick service is recommended.

General Manager | Deepak Sharma Replied in 1 month

Dear Guest, Namaskar! It was a pleasure having you stay at The Cloud Hotel & Banquet, Ahmedabad. We are glad ...more

DV
(Stayed 29 Jun, 2024)

solo Traveller

5/5
Superb hotel with nice location ,hotel staff is very nice ,humble ,helpful and always attentive. Best suited for buisness purpose travellers

General Manager | Deepak Sharma Replied in 22 days

Dear Guest, Namaskar! It was a pleasure having you stay at The Cloud Hotel & Banquet, Ahmedabad. We are glad t ...more

JP
(Stayed 17 Jun, 2024)

group Traveller | 1 Reviews Written

3/5
i was charged for complimentary breakfast which was included in my booking . how to raise my query ?

General Manager | Deepak Sharma Replied in 1 month

Dear Guest, Namaskar! We are grateful for your valauable feedback and pointing things out via sharing your experie ...more

NA
(Stayed 3 Dec, 2023)

group Traveller

3/5
Being a three star hotel, the services provided were mediocre at best. Small things such as soap, shampoo etc. were absent and were not supplied even asked multiple times. Else the room was good

Duty Manager | Bharat Bist Replied in 6 days

Dear Guest, Greetings from The Cloud Hotel!!! At the onset, please accept my sincere apologies on behalf of the ...more

(Stayed 15 Oct, 2023)

group Traveller | 6 Reviews Written

1/5
My Room No is 316, and single STAR just because of the restaurant staff ATTITUDE Mr Nilesh. VERY PATHETIC ATTITUDE AND POOR APPROACH by morning staff specially Mr Nilesh Staff. By mistake I was not having buffet so I asked Mr Nilesh to show us the alacart menu and I don't know why but first of all he was having high level of trouble to show us the alacart menu, after couple of times he given the alacart menu. Then we choose the buffet, Dosa was not at alll fresh we asked him the fresh one to ser ...more

Duty Manager | Bharat Bist Replied in 6 days

Dear Guest, Thank you for the feedback regarding your visit to THE CLOUD HOTEL Ahmedabad, please accept my sincere a ...more

KY
(Stayed 20 Jul, 2023)

solo Traveller | 1 Reviews Written

2/5
Bathroom no towel change, towel also not cleaned. Tooth brush & paste also not in place & not available. TV channel not working

Duty Manager | Bharat Bist Replied in 3 days

Dear Guest, Thank you for the feedback regarding your visit to THE CLOUD HOTEL Ahmedabad, please accept my sincere apol ...more

AP
(Stayed 11 Aug, 2022)

solo Traveller | 1 Reviews Written

3/5
Hotel is Ok as it is in good location for access, but looking at the tariff they charge very high which is not worth. Pest control is not done as small there are small cockroaches in the room.

Duty Manager | Bharat Bist Replied in 2 days

Dear Guest, Greetings from The Cloud Hotel!!! At the onset, please accept my sincere apologies on behalf of the team ...more

AC
(Stayed 2 Mar, 2022)

group Traveller

1/5
very very unhappy. No, clean. Don't preferable. No House keeping service. No water in bathroom. Bathroom drainage blocked.

Duty Manager | Bharat Bist Replied in 5 days

Dear Guest, Greetings from The Cloud Hotel!!! At the onset, please accept my sincere apologies on behalf of the team ...more

MK
(Stayed 30 Jun, 2021)

solo Traveller | 1 Reviews Written

1/5
No clean. No hot water at night. dirty smell in room

Manager | Bharat Replied in 1 month

Dear Guest, Greetings from The Cloud Hotel!!! At the onset, please accept my sincere apologies on behalf of the team ...more

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