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Guest Reviews & Rating for The Grand Hotel
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.6/5
341 Ratings
156 Reviews
5
107
4
101
3
66
2
27
1
40
What our guests say?
- nice staff (49)
- nice room (23)
- great location (23)
- nice stay (16)
- nice quality (10)
- good place (7)
- + 6 more
Raju Kalita (Stayed 26 Apr, 2025)
4/5
The location is very prominent, the service is good, the food is good and the rooms can be better. The property is well maintained. Staffs are friendly and most of them understand English and Hindi also.
Service is very good, hotel staff is very polite & helpful. Food is little costly but tasty. As for as rooms it's comfortable for the budget, though the lift is small but one person can fit along with his luggage. water supply is not consistent. Airport drop and pick up is there. Very important free Wifi and free Breakfast for all room that feels great.
PD
Prasanta Dutta (Stayed 24 Feb, 2025)
solo Traveller
3/5
rooms are small in comparison with the price
food quality is average
CZ
Chanchinmawi Zote (Stayed 10 Dec, 2024)
family Traveller
4/5
MB
Moreshwer Bhatore (Stayed 17 Sep, 2024)
solo Traveller
1/5
Very bad experience, and Loss of money.
Many issues from no latch in washroom door, poor lighting, eminities missing, dusty and clumsy environment, smell and no fan in dining.
There was nothing to take photos except the number of issues.
Only the front office male staff is polite.
AP
Aniruddha Purkayastha (Stayed 25 Aug, 2024)
solo Traveller | 7 Reviews Written
4/5
hotel room was very neat and clean. room service was very good. the lift is very small.
KD
Kanauj Dhar (Stayed 24 Jul, 2024)
group Traveller | 2 Reviews Written
1/5
When u travel three basic things I look for is a clean bed with a fresh bed sheet and fresh pillow cover. Clean Towels and bathroom and Service. Non of these are available in this Hotel. Even the wifi does not work. But no response from them till more than an Hr.
Probably my first and last Stay in this Hotel.
ID
Indrajit Das (Stayed 18 Jun, 2024)
family Traveller | 10 Reviews Written
4/5
I didn't like washroom bcoz water leakage problm in room. Otherwise all service are 5star. Staff behaviour is very good. food & quantity is good. Hotel can also arrange cab & all these service. Great Hotel I can Say.
PB
Pankaj Bansal (Stayed 24 May, 2024)
group Traveller | 1 Reviews Written
3/5
Rooms are small, House keeping and cleaning need to be improve drastically. Rooms need renovations immediately
SD
Saumya Das (Stayed 22 Mar, 2024)
solo Traveller | 11 Reviews Written
4/5
SK
Sajal Karmakar (Stayed 13 Mar, 2024)
solo Traveller
5/5
Geyser is available
