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Guest Reviews & Rating for The Grand Hotel
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.9/5
523 Ratings
247 Reviews
5
213
4
153
3
87
2
33
1
37
What our guests say?
- cooperative staff (77)
- nice room (37)
- nice experience (32)
- nice location (30)
- delicious food (24)
- best place (11)
- + 2 more
NS
Nikhil Sharma (Stayed 14 Apr, 2025)
family Traveller | 1 Reviews Written
1/5
the name is grand but their services are lesser than granular.travelled with family and toddlers, reached the hotel at 9:30 pm and the rooms were not ready, in pathetic condition, no water bottles, towels, blankets. (it took them 3 hours to provide us a water bottle and towels) staff services and especially the reception team didn't know the h of hospitalityworst experience, never recommend.only the restaurant food and staff was good (1 star is only for them) otherwise I would like to give 0 for their services, hospitality and amenities
RR
Rakesh Raj (Stayed 21 Sep, 2024)
group Traveller | 2 Reviews Written
2/5
no windows, no ventilation, no exhaust in bathroom. these furniture's are ages old. these rooms are rarely used or not maintained properly. damp smell. you have to wait for long to take shower. no proper water flow.
SS
Shivam Srivastava (Stayed 25 Jun, 2024)
family Traveller | 3 Reviews Written
4/5
food was good.
locationwise , it is in the market.
service was also good.
just one suggestion, please increase the menu in breakfast.
DS
Dilip Seth (Stayed 25 Jul, 2023)
solo Traveller | 8 Reviews Written
4/5
easy to locate...near to main market
Manger | The Grand Hotel Replied in 1 month
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable fee ...more
KK
Kushik Kumar (Stayed 21 Jan, 2023)
family Traveller | 1 Reviews Written
2/5
Not satisfied with service. Room and service is not as mentioned in site. Room was not ready though I checked in at 7 pm. No towel, no tissues, no water kettle, no drinking water bottles. It took more than 1.5 hour to get these after repeated calls and visit to reception.
Foam | Japneet Singh Replied in 17 days
Dear Guest, Greetings! Thanks for patronizing our hotel!!!! We thank you of your stay with us, it's pleasure serving you ...more
MS
Monu Sharma (Stayed 10 Jun, 2022)
group Traveller
1/5
Not a grand experience!
After looking at our IDs, the guy at the reception asked my wife if we are married (could be because the surnames on our IDs do not match. She does not want my surname after her name and I am OK with that.) Anyways, she was not comfortable since then and we changed to another hotel after staying for a few hours.
The room was alright. However, no minibar in the minibar closet. Only one towel/soap/shampoo for two people in their Business class room.
The food menu did not have many options.
PV
Paras Verma (Stayed 20 May, 2022)
solo Traveller | 1 Reviews Written
1/5
Except room service nothing was good rather room was in shabby condition. Pathetic wash room, untidy drawers. Had a bad experience even after booking highest and costliest category room
RB
Rishant Bhatia (Stayed 14 Apr, 2022)
group Traveller
4/5
Nice Twin Bed Room, Good Budgeted hotel for Official Travel, Location is good, Staff is friendly, Ammeneties are good as per budget
Samir Pati (Stayed 30 Dec, 2021)
group Traveller | 21 Reviews Written
1/5
very bad experience, hotel staff behaviour very bad. room quality very poor no clean bathroom. no parking food quality not good and too expensive
VD
Vishal Dixit (Stayed 30 Dec, 2021)
solo Traveller | 30 Reviews Written
5/5
wonderful property and staff.
centrally located easy to reach........................................
