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Reviews of The Park Infinity

Bhimrad, SuratPLOT NO.37, OPP.MD FARM,B/H.METRO MALL, ALTHAN BHIMRAD ROAD, Surat, Gujarat, 395017 395017BhimradSuratIndia

8.9 km drive to Surat International Airport

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193343.5/5

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Guest Reviews & Rating for The Park Infinity

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goRating

3.5/5

193 Ratings

34 Reviews

What our guests say?

great staff (7)
fabulous experience (6)
amazing food (3)
room dining (3)
slow service (2)

Prafulchandra Nagdive (Stayed 30 May, 2025)

group Traveller | 1 Reviews Written

1/5

Horrible Hotel, No coffee, Worst service or no service at all. No cleanness, bad bedsheets. Body started itching 😩 Goibibo is looting the customer with such a higher price for this type of Horrible and worst Hotels. I have not even ate breakfast because they don't have breakfast area. At 8.30 am they call on mobile phone and offer Parathas and tea as breakfast in room I haven't taken breakfast because I have leave for meeting at 8.30 am Probably everyone should stop believing on rating of Hotels by Goibibo

Micky Poddar (Stayed 16 Dec, 2024)

solo Traveller

5/5

I had an excellent stay at The Park Infinity Hotel. The staff was extremely friendly and cooperative, making my stay very comfortable. Special mention to Nishchal, who was particularly attentive and helpful. The service provided was exceptional and exceeded my expectations. Highly recommended for anyone visiting Surat!

Manager | Team The Park Infinity Replied in 20 days

Dear Mr Micky Poddar,Thank you for your wonderful feedback! We're thrilled to hear you had an excellent stay and appreci ...more

Jaydeep Patel (Stayed 26 Nov, 2024)

group Traveller | 1 Reviews Written

1/5

not cleaning as shown in photos. the staff is not helpful. car park on main road/ parking issue. since it is couple friendly, unmarried couples come more, but if you are with family, do not stay at this hotel.

Manager | Team The Park Infinity Replied in 9 days

Dear Mr Jaydeep Patel ,Thank you for your feedback. We apologize for the issues you've encountered regarding cleanliness ...more

Mitt Patel (Stayed 28 Oct, 2024)

family Traveller | 19 Reviews Written

4/5

Manager | Team The Park Infinity Replied in 10 days

Dear Mr Mitt Patel , thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking f ...more

Aryaman Singh (Stayed 21 Aug, 2024)

group Traveller

4/5

Manager | Team The Park Infinity Replied in 5 hours

Dear Mr Aryaman Singh, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you bett ...more

Raghvendra Goel (Stayed 14 Aug, 2024)

group Traveller

3/5

okay

Manager | Team The Park Infinity Replied in 2 days

Dear Mr Raghvendra , Thank you for letting us know about this. Your feedback helps us get better..

Raghvendra Goel (Stayed 23 Jul, 2024)

group Traveller

4/5

nice

Manager | Team The Park Infinity Replied in 15 days

Dear Mr Raghvendra Goel, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to ...more

Gaurav Shelke (Stayed 19 Jul, 2024)

solo Traveller

3/5

the hotel property was nice but the cleaning and maintenance of that room were not up to the mark.which i expected from them.but stay was very comfortable only food quantity was very less for singal persone.

Manager | Team The Park Infinity Replied in 19 days

Dear Mr Gaurav Shelke, Perhaps it was very unfortunate what happened with your And I think your expectations are too hig ...more

Ashutosh Yadav (Stayed 5 Jul, 2024)

group Traveller

3/5

1. AC was not working. 2. Washroom had used toiletries. 3. In room dining was horrible. 4. Forgot to send our Biryani. 5. Later sent in a hurry which was horribly prepared. 6. Papads weren't fresh and too oily. 7. Most of the items were not available. 8. To order Kaju Curry, they said they don't keep Kaju. 9. Floor was wetty gave sticky and Stinky feeling

Manager | Team The Park Infinity Replied in 11 days

Dear Mr Ashutosh Yadav, It gives us immense pleasure to receive such positive feedback and we highly value views, opinio ...more

Ashutosh Yadav (Stayed 4 Jul, 2024)

group Traveller

2/5

Manager | Team The Park Infinity Replied in 12 days

Dear Mr Ashutosh Yadav, We appreciate your efforts to communicate your suggestions through writing a review; however it ...more