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Guest Reviews & Rating for The Hotel Ratan Royal INN

goRating

3.2/5

39 Ratings

12 Reviews
5
9
4
10
3
6
2
7
1
7

What our guests say?

  • poor service (2)
AS
(Stayed 27 Dec, 2022)

women Traveller

5/5
RG
(Stayed 24 Apr, 2022)

group Traveller

3/5
Bed is okay. There are lot of mosquitos at the night because they havent changed linen and bedsheets.
PB
(Stayed 22 Apr, 2022)

group Traveller | 1 Reviews Written

2/5
it was very bad experience very poor service after giving breakfast charges rs 400 you will get 2 paratha very costly ..... very costly poor service violation of booking terms and conditions
(Stayed 29 Oct, 2019)

group Traveller

5/5
value for money#One of best hotel in datia MP

Manager | Jitendra Replied in 14 days

Thank You much for your sweet word. We will love to serve you again..

VD
(Stayed 23 Apr, 2019)

group Traveller | 2 Reviews Written

3/5
It all started with a lot of confusion. When we went to hotel for checkin at 12 pm , they denied the check in saying that the rooms will not be provided as the guests who are staying will be extending. My only question to them was dont you see your bookings before giving the commintent to the guests staying or they could have booked their rooms and would not have been able to book online. Then i talked to the goibibo customer care and they talked to hotel manager and after one hour they told th ...more

Revenue Manager | Jitendra Dwivedi Replied in 9 months

Dear Mr. Vineet, I sincerely apologize to have not being able to meet up to your expectations. We have taken your feedba ...more

(Stayed 28 Dec, 2018)

group Traveller

3/5
Good Property but no maintains, dusty rooms, poor service, carelessness

Manager | Alekh Replied in 4 days

Thank for your valuable feedback. we will definitely look into your feedback and try to resolve these issue asap. We loo ...more

AL
(Stayed 18 Dec, 2018)

group Traveller | 1 Reviews Written

1/5
बिल्कुल बेकार होटल है। बुक कर पछताया। कोई सर्विस नहीं है। मेरा पैसा भी बेकार गया। लिखा हुआ है कि रेलवे स्टेशन से बस स्टैंड से रिसीव किया जायेगा। 10 फोन किये। फिर बोला गया कि हमारी गाड़ी खराब हो गयी है। ऑटो कर आएं। किसी तरह पहुंचे। तो सर्विस ठीक नहीं। डीलक्स रूम के बरामदे में मिट्टी ही मिट्टी। कुछ भी ढंग का नहीं। 2 घण्टे रुक कर वापिस हुआ। * मेरी विनती है कि दतिया आने वाले कभी भी होटल रत्न रॉयल इन की बुकिंग न करें।

Manager | Alekh Replied in 3 months

Hi Anil Sir, I write to apologize to you with regards to the reported feedback on behalf of the entire team here, this ...more

(Stayed 19 Oct, 2018)

3 Reviews Written

1/5
Over all vaste of money rediculus experience. I not recommended at all. No services at all. I no inter phone assurance. Not worth full... Become a traveller Its not sure to be on time and to be able to see and check everything due to tiredness....

Manager | Alekh Replied in 1 month

Dear Mam, Please accept my sincere apologies for the lapses you faced during your recent visit to our hotel. I have shar ...more

(Stayed 15 Oct, 2018)

1 Reviews Written

1/5
Only the infrastructure is good. Room service **** literally they don’t deliver anything in time not even water. Moreover we got locked in room no. 112. AC was not working in 116 and 120. We checked out without having tea or breakfast since they didn’t even bothered to deliver. Least concerned employees are appointed. Management needs more service people and a good centre head who can genuinely sort out our issues. Will not visit here next time. “Naam bade Dershan chote”

Manager | Alekh Replied in 1 month

Dear Sir, we are sorry to understand that you had a bad stay experience at our hotel. We assure you that this is not the ...more

PS
(Stayed 18 Aug, 2018)

3 Reviews Written

5/5
very nice experience and comfortable stay. behaviour of staff and management was very courteous. awsome stay...

Manager | Alekh Replied in 5 days

Thank you for your valuable feedback. We are happy indeed to note that you had a pleasant experience at our hotel. It he ...more

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