Hotel

HOTEL RK RESIDENCY

nr. bus stand beside sachin palace, Satna India 485001
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2017, 24 Aug
atHOTEL RK RESIDENCY
91%Guest recommend this hotel
Rajender NegiHotel is so good but which Room I stayed there A. C was not cooling I call to reception but no one came to attend that and I ordered to complementary ..Read All Reviews
₹ 2000
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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12:15Check In
12:00Check Out
54Rooms
  • Free local calls
  • Safe
  • Dining Hall
  • Extra Mattress (On Request)
  • 24 hour security
  • Parking (Complimentary)
  • Reception
  • Conference Hall

Location

4.5 / 535 Reviews
91%Guests
Recommend
4.4Service Quality
4.4Amenities
4.7Food & Drinks
4.4Location
4.8Cleanliness
4.4Value For Money
Verified Guest 3 / 52017, 21 Aug

Hotel is so good but which Room I stayed there A. C was not cooling I call to reception but no one came to attend that and I ordered to complementary breakfast that also not good bread was without bet

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Did you find this review helpful?Yes ()Viewed 8 times
Hotel Rk ResidencyManager replied in 2 hours

sorry sir, your cmplain is tracked and resolved next time we will try to serve better

Verified Guest 5 / 52017, 12 Aug

good hotel in Satna and good foods and very good service

Did you find this review helpful?Yes ()Viewed 8 times
Hotel Rk ResidencyManager replied in 4 days

Dear Rakesh ji, Thank you for taking the time to write this wonderful review about your stay at our hotel. I am delighted to know we could make your stay a memorable one and that you enjoyed it to the fullest. Words like yours keep our team motivated and encourages them to work hard to give every guest such great experiences as yours. It is my great pleasure to let my team know about your feedback. Once again, thank you for your kind words and I am looking forward to welcome you back soon.

Verified Guest 1 / 52017, 12 Aug

Not worth of money poor management & infrastructure, delay in service & not maintained.

Did you find this review helpful?Yes ()Viewed 8 times
Hotel Rk ResidencyManager replied in an hour

Dear Amrish Ji, We are deeply distressed to learn about your experiences at the hotel and have taken note of your observations. I would like to assure you that we would make every effort to ensure continuity of service standards and regain your confidence in us. We look forward to receiving you back at the hotel and assure you of best services at all times....

Verified Guest 5 / 52017, 9 Aug
Did you find this review helpful?Yes ()Viewed 74 times
Hotel Rk ResidencyManager replied in 23 minutes

dear sir, your room has been changed, our hotel staff will attend you within 3 minutes.

Verified Guest 4 / 52017, 5 Aug
Did you find this review helpful?Yes ()Viewed 9 times
Hotel Rk ResidencyManager replied in 4 days

Dear Vicky Ji, Thank you for taking the time out to share with us your wonderful feedback about your visit to our property that helps us serves you better. We are happy to learn that you had a very good experience with us and it is our constant Endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and our associates are extremely motivated, it truly drives us to give our very best. At our Hotel we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with our Hotel and are committed to providing you with the highest level of service …….

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