Rock Wood Hotel

We stayed in this hotel for 2 nights. We were 2 families and there was no rush at the hotel. My experience here was okayish, it could have been better but the manager was not bothered about it. Following are the key highlights. Pros- 1. Staff was polite and they act on every request pretty quick. Cons- 1. Bathroom drain pipe was choked and the complaint was not resolved not even addressed. 2. Pillow covers, bedsheet were dirty. 3. No cleaning of dining area. We found the dining area not cleaned for continuous 2days. 4. There were not many food choices, in fact we were told that what we can eat instead of selecting from food menu. 5. No hot water. For continuous 2 days we did not get any hot water. Although staff provides 1 bucket of luke warm water for kids. 6. Food was okay but the service was bad. we had to ask for basic things like spoon, cups, sugar, salt, etc. i will not recommend this hotel for a family. No play area for kids, even adults gets bored as there is no activity to do.

Toilet have very foul smell and even after complaining and request for shifting into another room manager denied to change and only spread perfume which works for hardly an hour. for two days booking only one bathroom soap and one towel is given for two persons. breakfast is including in my package olny aaloo paratha, poha and tea is served for both dayschange in the menue. The actual charge for the same room is quite less than taken. on the other part service given by hotel staff and manager was really nice and food quality, quantity was very nice and price are genuin. I prefered if you want to book the same hotle

Horrible and Horrible and Horrible. It was pathetic. Bathroom was stinking. Food was absolutely disgusting and pathetic as if a horrific monstrosity is spreading its stinky limbs. Location is completely different from what it was mentioned before booking. Flies and insects were crawling out of the food that was served to us.Staffs were the rudest and not willing to cooperate and not giving a damn to serve the customers. It was a horrible stay overall and also the environment was absolutely horrendous. Please compensate us for this horrible stay.

Wonderful experience to stay at Rockwood Hotel, Sisaldi. Staff is very polite and cooperative. Food is also good. This place is approx. 18 Km from main Lansdowne. However, you can cover all the sites within a day from here with personal vehicle or by hiring a taxi for a day. Recommend this place for people looking to stay in peace near Lansdowne. 👍